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Companies often find themselves stumped when it comes to choosing between a Hosted PBX system (also known as a Cloud PBX) and a virtual PBX system. Although the two are similar in nature, there are significant advantages to getting a Hosted PBX for your growing business. If you haven’t made the switch yet, here are 10 reasons why you should seal the deal on a Hosted PBX today:
1. There are lower setup costs.
In actuality, there are no setup costs at all because the Cloud PBX doesn’t require any hardware setup. The only fees you might have to handle upfront are the phones that you may or may not need to buy. In most instances, the Cloud PBX system can easily connect with your current phone system.
2. There are no maintenance costs.
In contrast to the traditional on-premise PBX system, you aren’t held responsible for maintaining the uptime of the Cloud PBX system. For the traditional on-premise system, companies would have to call in for maintenance personnel to fix any issues. In return, you would be charged with hefty fees for the manual labor. With the Cloud PBX, you won’t need manual labor to resolve your issues.
3. Your provider handles all the intricate back-end work for you.
Your service provider will be the one ensuring that your software runs smoothly for the sake of your business. Should anything go wrong, it will be fixed immediately without any costs to you. In addition, if you need extra support to set up a campaign or request a new feature, your service provider can implement it for you within a matter of minutes.
4. It grows with your business.
If you own a medium-large scale business with multiple locations, your provider can link them all to one main number that handles all incoming calls. The Cloud PBX is built for scalability. It allows room for you to grow and evolve as a company.
5. You have the freedom to move without hassle.
If your business relocates, your provider can easily relocate with you without any complicated hardware installations.
6. It is forgiving towards natural disasters and other unforeseen circumstances.
The system is not dependent on local internet or power to function, so you can easily reroute the calls and faxes to your mobile devices in the midst of a power outage. This is one of the most valuable assets of having a Cloud PBX because you won’t be at the mercy of unforeseen events.
7. It is a highly flexible system.
You can increase or decrease users with ease. For companies that are constantly growing and hiring new employees, the Cloud PBX is the most cost-efficient and realistic solution.
8. You’re not figuring it out on your own.
Your service provider has the necessary knowledge and resources to help you create the perfect automated communication system for your business. The technology behind the Cloud PBX is highly advanced, but its user-friendly features encourage self-servicing, so you might not even need an agent to help you customize the system you want! All features are available at your disposal through the user-friendly, interactive dashboard.
9. It is a complete solution to all your phone system needs.
The Cloud PBX enables call forwarding, conference calls, call holding, auto attendants, voicemail, email messaging, and so much more. If there’s a feature you need, you can buy it as you go. Unlike the traditional on-premise PBX system, you don’t have to choose all of your features on the day of installment. Any additional features will be added at no additional costs to you.
10. It allows you to focus on more important tasks.
With your provider maintaining all the ins and outs of your phone system, you’ll have more time to focus on your core business. Isn’t that what it’s all about?
In conclusion, opting for a Hosted PBX will save you precious time, effort, and money. You won’t have to spend a dime more than you need to for the features you want, and all your needs will be easily met by your provider. It’s truly a no-brainer.