The acceptance of Voice Recognition (VR) as a marketing tool is growing. That’s created a boom in the field of voice recognition software.
When did you first take notice of Voice Recognition? Siri was many people’s introduction to the technology, while others were first greeted by IVRs.
Voice Recognition systems can be as simple as telling an automated operator “sales” or “service” when you call a car dealership, and can be as complicated as booking a flight to Athens, Georgia, not Athens, Greece. Voice Recognition is being used in many different industries and in many different ways.
The medical industry was an early adaptor, using voice recognition for dictation. It’s now commonplace for banks and financial institutions, who use voice recognition systems for much of their business.
Voice Recognition usage doesn’t stop there. In fact, you may be surprised just how ingratiated into our lives it’s becoming.
Background
Voice Recognition has become the catch-all phrase for the entire field of computational linguistics. In truth, the opposite is true. Voice Recognition is a part of the field of computational linguistics, which also includes speech recognition and speech-to-text, among others.
In its early stages, Voice Recognition was considered a computer program that recognition your voice and only your voice. In this sense, it was more of a security application. The phrase “voice recognition,” like the field itself, has expanded to include other uses and applications. That’s a good thing, as “computational linguistics” really is a mouthful.
Mobile Interactive Voice Applications
These are growing in number and in capability. We’ve mentioned Siri on the iPhone, which might be the first mobile application you came across, but it’s hardly the first. It’s certainly opened the floodgates for a variety of mobile voice recognition applications.
Dictation Applications
These are widely embraced by the medical profession and are gaining in popularity in the business world overall. In fact, businesses aren’t the only ones enjoying the convenience of voice activated dictation – consumers are adopting them, too.
Voice Activated Appliances
Yes, voice activated appliances are on the way. You will begin to see them as soon as a deal is struck between the chip makers and the hardware manufacturers.
I couldn’t think of a market for appliances you can talk to other than people who have everything, but then I thought of a group who would be helped dramatically by the technology – persons with certain disabilities. These are people who will benefit tremendously by voice activated appliances.
So, be ready ladies and gentlemen. There’s more voice activation on the way and it’s only becoming more functional, more intuitive, and more relied-upon with each new generation.
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