people

Flourish & Fly with Phonexa

Catapult your career with Phonexa and work with the talented visionaries behind the leading innovative software company headquartered in Glendale, California, and with offices overseas.
Career opportunities

Your Growth Is Our Mission

We believe in innovation, creativity, and the power vested in our staff to make a difference in our world and beyond. We’re a global brand with American roots that’s been shaped by everything we believe in — work hard, be authentic, appreciate each other, and always progress forward. At Phonexa, we all work, laugh, dream, grow, and celebrate together.

Open Positions

Phonexa is an all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and more.
We’re looking for tech lovers who are just as excited as we are to build the future of marketing technology that empowers growth and purpose.

Business Development

  • Business Development Associate / Appointment Setter (SDR)

    Apply
    Requirements:
    • 2+ years of successful B2B Inside Sales Experience
    • 2+ years utilizing a CRM (Hubspot, Salesforce, etc.)
    • 1+ years experience working collaboratively with a Sales Team in an appointment setting capacity
    • Polished verbal and written communication skills
    • Proficiency in identifying decision makers
    • Strong research skills
    • Experience selling SaaS or professional services a plus (marketing, consulting, etc.)
    • Basic understanding of lead-generation and marketing methods

    Overview:
    We are seeking a motivated and dynamic sales professional looking for an opportunity to advance their career by partnering with our rapidly growing 200 employee organization.

    Our bleeding-edge technology is unmatched in the industry.

    You will be the first point of contact and partner with our Directors of Business Development to identify and prospect potential clients.

    We promote quickly! Rapid opportunities for advancement are available for top performers.

    Duties:
    • Make outbound calls to prospective clients.
    • Conduct initial discovery calls.
    • Qualify prospects based on predetermined criteria.
    • Schedule appointments between qualified prospects and our Business Development team.
    • Follow-up with leads that have previously expressed interest.
    • Assist the Business Development team with follow-up activities.

    Industry Leading Compensation & Benefits:
    • Strong base salary
    • Bonus
    • Commission
    • 401K
    • Full Medical, Dental, and Vision Insurance for you and your dependents
    • Catered Lunches
    • Gym Membership

    Who We Are:

    Phonexa is an all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and more. The software company powers direct advertisers and lead generators alike across all businesses and industries by optimizing inbound web and call campaigns, and outbound call, email, and SMS campaigns — all while having the ability to enhance the consumer journey along every step of the way.

    Complete with a suite of turnkey marketing products and solutions, Phonexa's customizable tools are uniquely designed to maximize workflow efficiency and revenue. Phonexa has the scalability, tools, and partnerships to serve clients across industries, especially those with high consumer demand products and services. The company is headquartered in Los Angeles with additional offices in the United Kingdom and Ukraine. For more information, please visit www.Phonexa.

    Phonexa Holdings, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace.

    Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

    Phonexa provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and Phonexa so complies, with applicable state and local laws governing non-discrimination in employment.

    We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

    We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, icluding the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

    Job Type: Full-time

    Salary: $70,000.00 - $80,000.00 per year
  • Enterprise Software Sales Representative

    Apply
    Why Join Our Team?

    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded. At Phonexa, we believe that our success is built on the success of each and every one of our employees.
    • Medical, Dental, and Vision Insurance (100% paid for employee only)
    • Accrued vacation
    • 401(k) Plan
    • Gym membership
    • Weekly office massages
    • Monthly car wash
    • Kitchen stocked with snacks and cereal bar
    • Commission/Bonus opportunities
    • Weekly office lunches
    • Team building activities & company social events

    Enterprise Software Sales Representative:

    We're seeking a highly motivated Enterprise Software Sales Representative to join our team working in our office in Glendale, California! The Enterprise Software Sales Representative should have experience in online advertising, sales, and technology platforms in order to develop our focus of helping businesses organize and drive call traffic.
    • Do you have experience selling a SaaS solution?
    • Do you have demonstrated experience delivering consistent sales growth?
    • Do you have a solutions-based approach?
    • Do you have a passion for providing high quality customer service?
    • Do you have a “relationships first” mentality?
    • Are you tech-savvy?
    • Do you have knowledge of lead generation?
    • Are you a successful listener and communicator?
    • Are you ready to start earning commission with no cap and where the sky’s the limit?

    If you answered ‘Yes’ to the questions above, we’d love to hear from you!

    Responsibilities:
    • Own all aspects of the sales process on defined opportunities including ongoing qualification, product demonstration, evaluation, identification, qualification, developing and closing sales
    • Build a pipeline of both short-term and longer-term opportunities through a variety of lead generation techniques including working with inbound leads
    • Leveraging your personal network, as well as networking at conferences and industry events
    • Maintain visibility into your activities through proper reporting and work in a team environment to help improve the company’s overall success in sales
    • Know SaaS features and key benefits inside and out
    • Confidently communicate SaaS software clearly and thoroughly
    • Ability to think outside the box as to what industries can benefit most from our SaaS Software
    • Advanced Analytical Knowledge to better educate and understand your client’s needs and help them optimize ROI respective to their marketing campaigns
    • Report feedback received from prospects and sales interactions to management and marketing teams
    • Must have an exceptional knowledge base on how the industry works with different verticals and traffic setups

    Knowledge and Skills:
    • SaaS Technology Platform selling to businesses
    • Strong oral and written communication skills
    • Executive presence, superior poise and judgment
    • Strong negotiation, presentation and closing skills
    • High energy and drive, coupled with resourcefulness
    • Extensive background in telecommunication, sales and marketing
    • Excellent organizational skills, with the ability to manage and prioritize multiple projects
    • Technologically savvy
    • Team player with limited supervision
    • Ability to adapt to a fast-paced environment

    Qualifications:
    • Minimum of 3+ years in Sales and Marketing, preferably in the technology industry
    • Highly organized, detail oriented and able to meet deadlines
    • BA/BS in Computer Science, Business, Marketing, or related fields preferred

    Why Join Our Team?

    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded. At Phonexa, we believe that our success is built on the success of each and every one of our employees.
    • Medical, Dental, and Vision Insurance (100% paid for employee only)
    • Accrued vacation
    • 401(k) Plan
    • Gym membership
    • Weekly office massages
    • Monthly car wash
    • Kitchen stocked with snacks and cereal bar
    • Weekly office lunches
    • Team building activities & company social events

    This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard-work, and team-players.

    Phonexa Holding, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace.

    Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.

    Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Job Type: Full-time

    Salary: $60,000.00 - $100,000.00 per year
  • Sales Development Representative (SDR)

    Apply
    Why Work Here?
    “We offer a great team culture, meaningful work, health benefits, vacation time, team events, stocked kitchen, potential to earn bonuses!”
    Requirements:
    • 2+ years of successful B2B Inside Sales Experience
    • 2+ years utilizing a CRM (Hubspot, Salesforce, etc.)
    • 1+ years experience working collaboratively with a Sales Team in an appointment setting capacity
    • Polished verbal and written communication skills
    • Proficiency in identifying decision makers
    • Strong research skills
    • Experience selling SaaS or professional services a plus (marketing, consulting, etc.)
    • Basic understanding of lead-generation and marketing methods

    Overview:
    We are seeking a motivated and dynamic sales professional looking for an opportunity to advance their career by partnering with our rapidly growing 200 employee organization. Our bleeding-edge technology is unmatched in the industry. You will be the first point of contact and partner with our Directors of Business Development to identify and prospect potential clients. We promote quickly! Rapid opportunities for advancement are available for top performers.
    Duties:
    • Make outbound calls to prospective clients.
    • Conduct initial discovery calls.
    • Qualify prospects based on predetermined criteria.
    • Schedule appointments between qualified prospects and our Business Development team.
    • Follow-up with leads that have previously expressed interest.
    • Assist the Business Development team with follow-up activities.

    Industry Leading Compensation & Benefits:
    • Strong base salary
    • Bonus
    • Commission
    • 401K
    • Full Medical, Dental, and Vision Insurance for you and your dependents
    • Catered Lunches
    • Gym Membership

    Who We Are:
    Phonexa is an all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and more. The software company powers direct advertisers and lead generators alike across all businesses and industries by optimizing inbound web and call campaigns, and outbound call, email, and SMS campaigns — all while having the ability to enhance the consumer journey along every step of the way.
    Complete with a suite of turnkey marketing products and solutions, Phonexa's customizable tools are uniquely designed to maximize workflow efficiency and revenue. Phonexa has the scalability, tools, and partnerships to serve clients across industries, especially those with high consumer demand products and services. The company is headquartered in Los Angeles with additional offices in the United Kingdom and Ukraine.
    Phonexa Holdings, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace.
    Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
    Phonexa provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and Phonexa so complies, with applicable state and local laws governing non-discrimination in employment.
    We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
    We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, icluding the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
  • Director of Business Development

    Apply
    Responsibilities
    • Achieves Sales Targets within Financial Markets.
    • Maintains an active pipeline of forecasted sales to meet monthly, quarterly and annual quota.
    • Becomes a trusted advisor to Clients by understanding their needs and business objectives.
    • Converts client specific and general industry challenges into revenue opportunities.
    • Focuses relentlessly on bringing new Clients and expand the business inside existing client accounts.
    • Collaborates internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function.
    • Develops proposals, business cases and ROI model for and with Clients.
    • Business and account planning activities for named accounts.
    • Participates in weekly pipeline and forecast reviews.
    • Pipeline and sales process grooming.
    • Partners with Marketing on Target Account Marketing Plans.
    • Partners with Customer Success Teams to ensure Client success with Proofs of concept and Programs in Production.
    • Acquires and maintains a working knowledge of the Phonexa Platform.
    • Works with various groups within Phonexa to provide customer feedback and drive revenue opportunities in the region.
    Qualifications
    • 5+ years Enterprise Software Sales Experience.
    • 5+ years of experience selling software into Financial Markets.
    • Experience in selling software solutions to the business leaders and their IT partners.
    • Experience with consultative selling into Fortune 500 organizations.
    • Experience with creative problem solving.
    • Experience translating complex ideas into usable business concepts.
    • Exposure to SaaS based, modern platforms.
    Duties, responsibilities, and activities may change and new duties, responsibilities, and activities may be assigned from time to time with or without notice. Why Join Our Team? Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of each and every one of our employees.
    To that end, here are just a few of the benefits we offer to all eligible employees:
    • Medical, Dental, and Vision Insurance (100% paid premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities and company social events
    • Opportunity for professional growth within the company
    • Penthouse office suite with awesome views
    This is an excellent opportunity for professionals to join a company that values and rewards dedication, hard work, and team players! Phonexa Holdings, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace. Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. Phonexa provides equal employment opportunities to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy is intended to comply, and Phonexa so complies, with applicable state and local laws governing non-discrimination in employment. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local law requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Technology

  • Software Implementation Specialist

    Apply
    WHY JOIN OUR TEAM?

    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded!

    We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:

    This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard work, team players!

    • Medical, Dental, and Vision Insurance (100% paid a premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within the company
    • Penthouse office suite with awesome views
    • Monthly Bonuses
    • Mentor Program
    Responsibilities
    • Gather, document, and maintain business requirements for new customer implementations.
    • Provide guidance and best practices on how best to configure and utilize Phonexa solutions.
    • Build trust and brand affinity in the onboarding experience and Ensure the client's requirements are in line with the technical capabilities of Phonexa solutions.
    • Provide oversight to ensure successful customer deployment and adoption.
    • Effectively manage project schedule with multiple concurrent implementations.
    • Own and escalate any issues preventing successful implementations.
    • Manage process delivery of client implementations and recommend changes to continually improve the process.
    • Create, manage, update project plans to track implementations and report project status.
    • Develop functional expertise with Phonexa solutions and maintain knowledge as features continue to evolve and new or updated products are rolled out over time.
    • Work cross-functionally to help plan, execute, and drive adoption of process improvements.
    • Support the organization in continuously optimizing the customer experience and pursuing successful interactions throughout the Onboarding Lifecycle.
    • Lead by example to contribute to a high-performing, creative and collaborative culture.
    Qualifications
    • 2+ years of experience in a customer onboarding or project management role for a technology company (preferably SaaS)
    • Bachelors degree or the equivalent
    • Proven ability to manage a portfolio of accounts with keen prioritization and multi-tasking abilities
    • Exceptional interpersonal skills; you have the unique ability to talk technical details and business strategy, in the same conversation
    • Strong technical aptitude and a drive to learn Respect processes but be adaptable through change
    • Critical thinking and proven ability to solve complex problems Excellent written skills - technical writing skills are a plus
    • Strong organizational and analytical skills with a keen attention to detail Customer-first mentality; ability to empathize and build customer relationships Ability to think creatively and be persistent

    Phonexa is an equal opportunity employer that embraces and promotes diversity in the workplace.

    Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

    Phonexa provides equal employment opportunities to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy is intended to comply, and Phonexa so complies, with applicable state and local laws governing nondiscrimination in employment.

    We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local law requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    Job Type: Full-time

    Salary: $70,000.00 - $90,000.00 per year
  • Senior PHP Software Engineer

    Apply
    Position Overview A Senior PHP Software Engineer is responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
    Duties and responsibilities
    • Integration of user-facing elements developed by front-end developers
    • Build efficient, testable, and reusable PHP modules
    • Solve complex performance problems and architectural challenges
    • Integration of data storage
    Qualifications
    • Strong knowledge of PHP web frameworks {{such as Laravel, Yii, etc. depending
    • on your technology stack}}
    • Understanding the fully synchronous behavior of PHP
    • Understanding of MVC design patterns
    • Basic understanding of front-end technologies, such as JavaScript, HTML5, and
    • CSS3
    • Yii 1/2 or any other framework
    • OOP concepts
    • MySQL, PostgreSQL (you know how indexes work, partitioning, sharding,
    • replications)
    • Linux
    • HTLM5, CSS, JavaScript
    • Nginx, you know how to set up configs
    • Knowledge of object-oriented PHP programming
    • Understanding accessibility and security compliance
    • Strong knowledge of the common PHP or web server exploits and their solutions
    • Understanding fundamental design principles behind a scalable application
    • Integration of multiple data sources and databases into one system
    • Familiarity with limitations of PHP as a platform and its workarounds
    • Creating database schemas that represent and support business processes
    • Proficient understanding of code versioning tools, such as Git
    Preferred Qualifications
    • Minimum of 5 years of experience with strong knowledge of PHP
    • Fluent in Russian (preferred, but not required)
    • English - Pre-Intermediate
    • BS degree in Computer Science, or equivalent or in related field, preferred
    • Ability to write clean code
    • Excellent organizational, problem solving and communicative skill
    • Ability to pay high attention to detail while juggling multiple projects at a time
    • Ability to work both independently and as part of a team
    • Ability to learn quickly and adapt to ever-changing tasks
    • Solid decision-maker and problem solver
    • Strong business and technical vision
    Requirements
    • BS degree in Computer Science, or equivalent or in related field, preferred
    • Ability to write clean code
    • Excellent organizational, problem solving and communicative skills
    • Ability to pay high attention to detail while juggling multiple projects at a time
    • Ability to work both independently and as part of a team
    • Ability to learn quickly and adapt to ever-changing tasks
    • Solid decision-maker and problem solver
    • Strong business and technical vision
    • Competitive base salary, monthly bonus or commission tied to performance.
    Why Join Our Team? Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of each and every one of our employees.
    To that end, here are just a few of the benefits we offer to all eligible employees:
    • Medical, Dental, and Vision Insurance (100% paid the premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within the company
    • Penthouse office suite with awesome views
    This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard work, team players! Phonexa, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace. Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. Phonexa, LLC is an equal opportunity employer that embraces and promotes diversity in the workplace. Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.  
  • Technical Writer

    Apply
    WHY JOIN PHONEXA? Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! We are one of Los Angeles Business Journal’s 2020 Best Places to Work and a 2020 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of each and every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:
    • Medical, Dental, and Vision Insurance (100% paid premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within company
    • Penthouse office suite with awesome views
    • Mentor Programs
    • Paid Time Off
    Responsibilities
    • Create various types of technical documentation, including but not limited to API documentation, Instructions User manuals, descriptions of production systems, product specifications, memos, FAQs, datasheets, and related articles and documents.
    • Research, create, and deliver high-quality content about our solutions and services
    • Edit content written and produced by others within the company for spelling, grammar, punctuation, style, accuracy, and consistency.
    • Deliver complex information in an easy to understand way.
    • Read a vast amount of data in order to understand and restructure the information so users can understand it easily.
    • Manage multiple deliverables and deadlines efficiently.
    • Partner closely with various departments and teams, including marketing, tech, product management.
    Requirements
    • 3+ years of technical documentation experience in enterprise software
    • Deep proficiency in writing content for different use cases.
    • Excellent commercial communication skills (written, oral, and presentation).
    • Strong understanding of SaaS businesses, cloud platforms, operating systems, networking, databases, and security.
    • Excellent command of the written English language, including impeccable spelling and grammar.
    • Impeccable attention to detail, deadlines and accuracy with minimum supervision
    • Strong organizational and analytical skills with a keen attention to detail.
    • Fluent in English and Russian, (preferred)
    Phonexa is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Phonexa complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Phonexa’s Human Resources Department at hr@phonexa.com.
  • PHP Developer

    Apply

    Duties and responsibilities

    PHP Developer (Russian Speaking Required)

    Phonexa is a call platform with state-of-the-art features such as call analytics, Interactive Voice Response (IVR), voice recognition (VoicePLUS), and additional platforms that include dedicated Lead Management System and an automated accounting software. Phonexa’s Software as a Service (SaaS) solutions help businesses reach their optimal ROI by taking their call technology to the next level. Equipped with a proprietary call intelligence software and a constant drive to maintain the most current technological advancements, Phonexa offers an unparalleled call tracking system that help companies reduce idle time and increase sales exponentially.

    Desired Qualifications:

    • Minimum of 5 years of experience with strong knowledge of PHP, Yii 2 Framework, MySQL in high-load projects, HMTL5, CSS, JavaScript (JQuery), Linux
    • LAMP Developer experience
    • Strong experience in developing, building, and deploying XML and SOAP; ability to think in OOP
    • English - Pre-Intermediate+
    • Ability to write clean and scalable code
    • Strong quantitative skills
    • Excellent organizational, problem solving and communicative skills
    • Ability to pay high attention to detail while juggling multiple projects at a time
    • Ability to work both independently and as part of a team
    • Ability to learn quickly and adapt to an ever-changing task assignments.
    • Excellent organizational, problem solving and communicative skills
    • Ability to pay high attention to detail while juggling multiple projects at a time
    • Ability to work both independently and as part of a team
    • Solid decision-maker and problem solver
    • Strong business and technical vision
    • BS degree in Computer Science, or equivalent or in related field, preferred
    • Experience with the following is a plus:
    Why Join Our Team? Phonexa Holdings, LLC boasts a great team culture where hard work is not only appreciated but also rewarded! At Phonexa, we believe that our success is built on the success of each and every one of our employees.
    To that end, here are just a few of the benefits we offer to all eligible employees:
    • Employer Paid Medical, Dental, and Vision Insurance
    • Accrued vacation
    • 401k
    • Weekly office massages
    • Fully stocked kitchen & regular office lunches
    • Team building activities & company social events
    • Employee Discount program
    • And more!
    • This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard-work, team-players!
    • Competitive salary
    • Monthly bonus incentive’s
    • Mentor program
    • Gym membership
    • Child Care Center-Paid with our contracted site
    We are an Equal Opportunity Employer that embraces and promotes diversity in the workplace.

    Required experience:

    • PHP Programming 5+ years LAMP Developer BS degree in Computer Science, or equivalent or in related field, preferred Language:
    • Fluent in both English and Russian a plus

Marketing

  • UI/UX Designer

    Apply
    Phonexa is a leading tracking and distribution solution that delivers the data you need to make strategic marketing decisions.

    JOIN OUR TEAM?

    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded!

    We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of each and every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees: This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard-work, team-players!
    • Medical, Dental, and Vision Insurance (100% paid premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within company
    • Penthouse office suite with awesome views
    • Monthly Bonuses
    • Mentor Program

    We are looking for a detail-oriented UI/UX Designer with outstanding UI design skills, the ability to conduct UX research and translate them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
    Responsibilities
    • Design websites, creatives, applications and dashboards.
    • Increase conversion of forms by improving them from a UX standpoint.
    • Conduct research and translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
    • Facilitate our product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
    • Design and deliver wireframes, user stories, user journeys, and mockups optimized for different devices and interfaces.
    • Identify design problems and devise elegant solutions.
    • Take a user-centered design approach and rapidly test and iterate your designs.
    • Collaborate with other team members and stakeholders.
    Requirements
    • 1-3 years of UX design experience. Preference will be given to candidates who have experience working with forms and increasing conversions.
    • A Design portfolio, showcasing UI design works, illustrations and minimum 2 UX case studies.
    • Excellent interpersonal and communication skills.
    • Expertise in Figma, Sketch, InVision, Adobe CC. Basic HTML, CSS skills are a plus.
    • Ability to understand detailed requirements and design complete user experiences that meet both client needs and Phonexa’s vision.
    • Understanding of responsive design.
    • A solid grasp of planning and conducting user research, user testing, rapid prototyping, heuristic evaluation, usability and accessibility concerns.
    • Ability to iterate designs and solutions efficiently and quickly.
    • Ability to work in a fast-paced environment.
    • Be open to receiving feedback and constructive criticism.
    • Ability to clearly and effectively communicate design processes, ideas, and solutions.
    • Be excited about collaborating and communicating closely with teams and stakeholders, to regularly deliver design solutions for approval.
    • Be passionate about resolving user pain points through great design.
    • Be passionate about all things UX. Research and showcase knowledge in the industry’s latest trends and technologies.
    • Design modern and sleek user interfaces.
    • Experience creating and using style guides & UI Kits.
    • Knowledge and fluency in Russian is a plus.
    Phonexa is an equal opportunity employer that embraces and promotes diversity in the workplace. Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Zero Parallel expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. Phonexa provides equal employment opportunities to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy is intended to comply, and Zero Parallel so complies, with applicable state and local laws governing nondiscrimination in employment. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local law requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    Job Type: Full-time

    Salary: $60,000.00 - $65,000.00 per year

Onboarding & Customer Success

  • Customer Success Manager

    Apply
    Phonexa is a leading tracking and distribution solution that delivers the data you need to make strategic marketing decisions.

    JOIN OUR TEAM?

    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded!

    We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:

    This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard work, team players!
    • Medical, Dental, and Vision Insurance (100% paid a premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within the company
    • Penthouse office suite with awesome views
    • Monthly Bonuses
    • Mentor Program

    The Customer Success Manager is focused on ensuring healthy customer retention through proactive account management activities.
    • In collaboration with Sales, onboarding, and Product Management, this position provides visibility into customer feedback, issues, and stability.
    • The ideal candidate will have effective customer engagement skills with exceptional critical thinking capabilities.
    • This position functions as a trusted advisor to Phonexa's clients and requires a solid understanding of affiliate or performance marketing.
    • The Customer Success Manager reports directly to the VP of Onboarding & Customer Success.
    • Working in a fun and fast-paced environment, the candidate must be able to interact with multiple customers and juggle multiple projects throughout the day while tracking progress and delivering top-notch account management promptly.
    • At Phonexa, the Client Success team interacts closely with the Sales team to ensure our customers are wildly successful. This position can be based in our HQ in Glendale, CA office.
    Responsibilities
    • Establish a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Phonexa.
    • Develop a deep understanding of the platform features and solutions to ensure customers are leveraging the platform’s functionality to its fullest potential.
    • Understand customer business goals and objectives to ensure that clients derive maximum value from their investments in Phonexa and fully utilize the services on an ongoing basis.
    • Monitor customer usage to track adoption, opportunities for optimization, expansion, and at-risk early warning signs.
    • Proactively engage with existing customers periodically to promote customer relationships and ensure satisfaction with our product.
    • Serve as the voice of our customers cross-functionally, providing feedback and insights internally.
    • Work closely with our sales, product, marketing, engineering teams to develop and prioritize the customer experience.
    Qualifications
    • At least 2-years of customer success management in fast-paced work environments. Excellent client management skills with the ability to juggle multiple projects with minimal supervision.
    • Must be analytical, organized, and methodical with excellent communication skills.
    • Proficient knowledge of CRM and Google Apps (Drive, Docs, Sheets, Slides). HubSpot experience is a plus.
    • 1-year minimum experience working with SaaS Companies.
    • Bachelor's degree.
    Phonexa is an equal opportunity employer that embraces and promotes diversity in the workplace.
    Phonexa is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. Phonexa expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.
    Phonexa provides equal employment opportunities to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy is intended to comply, and Phonexa so complies, with applicable state and local laws governing nondiscrimination in employment.
    We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.

    Job Type: Full-time

    Salary: $70,000.00 - $90,000.00 per year
  • Onboarding Specialist

    Apply
    Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! We are one of Los Angeles Business Journal’s 2019 Best Places to Work and a 2019 Great Place to Work-Certified Company. At Phonexa, we believe that our success is built on the success of each and every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:
    • Medical, Dental, and Vision Insurance (100% paid premium for employee and dependents)
    • Accrued vacation
    • Gym membership
    • Weekly office massages
    • Kitchen stocked with snacks, juices, and cereal bar
    • Weekly office lunches
    • Team building activities & company social events
    • Opportunity for professional growth within company
    • Penthouse office suite with awesome views
    Responsibilities
    • Provide support and services resources to troubleshoot and escalate internal development tickets on behalf of customers to ensure a high satisfaction rating.
    • Understand and translate customer business goals into successful project plans in order to achieve them using Phonexa's technology during initial onboarding.
    • Manage a portfolio of customer implementation projects, ensuring a successful and timely completion of each project.
    • Become an expert on the Phonexa platform and train customers with varying levels of sophistication, from the basics of the platform to the use of technical tools like APIs Assist customers to navigate the technical aspects of the onboarding process, including the implementation of Phonexa's JavaScript and integrations with other marketing software platforms Identify and drive efficiency in the onboarding process by developing best practices and process improvements on an ongoing basis.
    • Advocate and assist in the prioritization of new customer features and product enhancements and collaborating with the Project Management team to identify short-term solutions
    Collaborate with Sales, Project Management, and Customer Success to ensure smooth hand-offs before and after onboarding Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period Requirements
    • 2+ years of experience in a customer-facing or project management role for a technology company (preferably SaaS).
    • Bachelor’s degree or the equivalent Proven ability to manage a portfolio of accounts with keen prioritization and multi-tasking abilities.
    • Exceptional interpersonal skills; you have the unique ability to talk technical details and business strategy, in the same conversation.
    • Strong technical aptitude and a drive to learn Respect processes but be adaptable through change.
    • Critical thinking and proven ability to solve complex problems Excellent written skills - technical writing skills are a plus.
    • Strong organizational and analytical skills with a keen attention to detail Customer-first mentality; ability to empathize and build customer relationships Ability to think creatively and be persistent Behold a priority for driving efficiency and executing consistently.
    Phonexa is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Phonexa complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Phonexa’s Human Resources Department at hr@phonexa.com.

Still looking for an opportunity that best suits your skill sets? We’d love to hear from you!
Write to us at hr@phonexa.com to share why you’d be a great fit for the company.

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Our Commitment to You

Join us as we cultivate a company culture that you’re proud of.
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Coverages & Benefits

We take care of our team with competitive salaries, 100% employer-paid benefits for your entire family (health, dental, vision), monthly bonuses, a 401(K) plan, and more.

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Work Hard, Play Harder with Perks

Office massages from our penthouse suite, complimentary onsite gym access, frequently catered lunches, social events, and team-building activities are just some of rewards.

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Flexible PTO

We encourage time away from work with an accrued vacation policy, extensive sick time off, as well as paid and floating holidays.

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Family Leave

We recognize the importance of family. That’s why we extend bereavement, medical, and parental leave for our team members.

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Investment in Your Future

Take advantage of employer-sponsored subsidies for childcare and tutoring to help shape your children’s education and future.

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Team-Building & Mentorship

We maintain a fun and collaborative environment through team activities and a growth-oriented mentorship program.

What Our Team Says

Working at Phonexa means that we are given endless opportunities and support to grow professionally through hard work and dedication to the company's evolving mission.
Bella Hovanesian

Bella Hovanesian

Vice President of Finance and Accounting
My success is vastly influenced by the leadership that inspires me with their passion, hard work, and consistency. I’m inspired to work in a diverse setting alongside some of the most successful and empowering women I’ve ever met.
Ani Abrahamyan

Ani Abrahamyan

Technical Writer
Phonexa’s leadership team has elevated employees by providing the necessary guidance, discipline, and career development trajectory to empower us to make a positive impact every single day in the field.
Patrick Boyd

Patrick Boyd

Director of Business Development

Meet the Phonexa Phenoms

Ready to Wanderlust Through the Business World

Redha Benchetrat, Director of Business Development, Financial Services

Read more

Always the Youngest Guy in the Room

David Pickard, Chief Executive Officer of Phonexa UK

Read more
#PhonexaPhenoms: Empowering the Next Wave of Female Entrepreneurs in Tech
Read more
#PhonexaPhenoms: From Armenian Immigrant To American Soldier
Read more
#PhonexaPhenoms: The Buoyed Personality
Read more
#PhonexaPhenoms: The Chiefs Of Phonexa
Read more
Ready to Wanderlust Through the Business World

Redha Benchetrat, Director of Business Development, Financial Services

Read more
Always the Youngest Guy in the Room

David Pickard, Chief Executive Officer of Phonexa UK

Read more
#PhonexaPhenoms: Empowering the Next Wave of Female Entrepreneurs in Tech
Read more
#PhonexaPhenoms: From Armenian Immigrant To American Soldier
Read more
#PhonexaPhenoms: The Buoyed Personality
Read more
#PhonexaPhenoms: The Chiefs Of Phonexa
Read more

Impact & Influence

Together we win awards, give back to the community, and cultivate a great place to work.
We’re passionate about developing a deeply-rooted company culture through our Phonexa Cares community outreach program and initiative. As a result, we’ve been recognized as a “Great Place To Work” several times, been honored by Glendale Tech Week as a company with the “Best Culture” and we’ve received nearly three dozen awards for our creative marketing, leadership, and overall company impact.

Our Journey Includes You

At Phonexa, diversity is an integral part of our history, culture, and identity. Inclusion is the way we treat and perceive and appreciate all differences. We strive daily to create an inclusive culture where all forms of diversity are seen as real value for the company as well as company culture. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we are committed to cultivating an inclusive work environment. Phonexa provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local laws.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Phonexa’s human resources department at hr@phonexa.com.

We believe that we can use innovation to help people achieve their dreams.

Career opportunities