Lead Quality Score: How to Grow Quality of Inbound Leads & Calls

Invalid phone numbers, non-existent email addresses, and ZIP codes outside the covered area reduce ROI and hurt your reputation.

 

But not if you calculate a comprehensive lead quality score for inbound leads and calls to filter out low-quality, irrelevant, or potentially fraudulent ones. Phonexa’s automated lead quality score evaluation gives you full control over lead and call flows.

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Lead Quality Score Software
Fill out the form to explore Phonexa’s lead quality software. Prevent fraud, enable data-driven lead distribution, and focus on the best-performing leads and sources.
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Lead Quality Software Under the Hood

Automatically score leads and calls to accept those that pass your quality threshold and reject those that don't. Check thousands and millions of leads to strengthen reputation and get the most out of your affiliate marketing campaigns.

Custom Lead Quality Threshold

Set up a custom lead quality threshold, on a scale of 0 to 100, that reflects the needs of your lead distribution or acquisition campaigns. Manage risks by setting up lead quality scores that make business sense and that you’re comfortable with.

An abstract representation of the interface that allows you to set custom lead quality thresholds.

Hard vs. Soft Lead Rejection

Keep an optimal quality score calculation balance by setting hard rejects – invalid phone numbers, non-existing email addresses, etc. – and soft rejects (leads that are below the minimum quality threshold after a comprehensive evaluation).

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Real-Time Lead Quality Scoring

Score leads in real-time before you’ve distributed them or paid for them. Set filters to only accept leads that pass your custom quality assessment.

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Data-Driven Lead Distribution

Factor in the quality score when distributing leads or calls, connecting the right consumers with the right buyer at the right time within direct and ping post distribution. Minimize chargebacks and returns by controlling lead quality at the input.

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How to Improve Lead Quality

Whether you’re an affiliate network, lead generator, advertiser, or even a large-scale affiliate, you only want to deal with purchase-ready consumers that match your ICP. In this context, a real-time quality score calculation can form the foundation of a healthy sales pipeline.

 

Automated lead quality assessment is an efficient backbone for any business that wants to focus on high-quality leads while filtering out mismatched, low-quality, irrelevant, and potentially fraudulent form submissions and calls before spending resources on them.

 

→ Is the phone number put on a form valid? Is the email deliverable? Does the ZIP code exist and belong to the covered area? A lead quality scoring system answers all these questions, giving you the data you need for lead distribution, acquisition, or even selling leads to an affiliate network.

 

The good news is that lead quality scoring with Phonexa comes as a built-in feature – available to all our clients so they can tell good leads from bad leads no matter the volume. Then you can continuously improve lead quality by focusing on your best-performing campaigns and sources.

 

Why a Comprehensive Lead Quality Score Matters

 

As a client with Phonexa, you can set up your custom lead quality scoring system, choosing the parameters you want to check based on your campaign goals and your risk tolerance. At the same time, it’s crucial to choose the right types of checks because a single check may not reveal the lead’s quality and relevance in the context of your specific campaign.

 

Here’s an example: A phone call from a valid phone number may belong to a customer who is out of the covered area, or a non-existing email address may be put on a form by a legitimate lead who made a typo, or a lead with a legitimate phone number, email address, and ZIP code may still be considered low-quality due to a non-priority location.

 

This is why, in many cases, a comprehensive lead quality score is a more reliable quality indicator than individual checks, though the latter may also make sense for certain campaigns. At the end of the day, though, it’s your unique business case and experience that determine how your lead scoring system should be configured for the maximum accuracy and benefit.

 

Grow Your Lead Quality with Phonexa



Quality Scoring for Leads & Phone Calls

Qualify leads and calls for distribution or purchase with lead quality scoring. Know exactly how much each lead is worth.
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Quality-Based Price Per Lead

Set the right price per lead by evaluating their worth against specific campaign requirements. Distribute leads and calls to buyers that are ready to pay the most.

Duplicate Lead Prevention

Prevent duplicate leads and phone calls by screening phone numbers, email addresses, and ZIP codes. Protect your affiliate network’s integrity.

Quality-Based Marketing

Grow ROI, conversion rates, acceptance rates, and reputation by continuously improving your lead distribution, acquisition, or management campaigns based on lead quality scores.

Effective Across Industries

Lead quality scoring works best for high-ticket and competitive industries where leads are most valuable and decision cycles are longer: finance, insurance, real estate, home service, solar, etc.

Lead Qualification Tool FAQs

What is a lead quality score?

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A lead quality score is a number on a scale from 0 to 100 that reflects the perceived quality of the lead or phone calls based on evaluated parameters, such as the lead’s email address, ZIP code, phone number, etc. The higher the score, the higher the lead quality.

How do I score lead quality with Phonexa?

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With Phonexa, you can set up an automatic lead quality scoring system that evaluates leads and calls based on your custom criteria and accepts or rejects them based on the scoring results. At the same time, lead quality scoring works in full sync with our lead distribution module LMS Sync and our call distribution module Call Logic, which makes it possible to.

What parameters can I include in lead quality scoring?

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You can score the most essential lead and call data, such as ZIP code, email address, phone number, time zone, IP address, user agent, device, and more. You can also hard-reject leads if specific parameters return a quality score of 0 or below a set threshold.

How can I use a lead quality score in practice?

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You can use lead quality score to understand whether a specific lead or call is from a legitimate, high-intent, and relevant consumer. Then you can use this knowledge to optimize distribution or routing for accepted leads and calls, and you can adjust your marketing campaigns to focus on the best lead and call sources.

Who can benefit from lead quality scoring?

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Any business that manages large volumes of leads and calls – affiliate networks, lead generators, advertisers, large-scale affiliates, etc. – can use lead scoring for fraud prevention and informed lead distribution or acquisition, especially in industries where leads are more expensive, such as insurance, finance, real estate, home services, and solar.