InsureTech Connect 2021: Everything You Need To Know About The Conference

Marian Sahakyan
Senior Brand Marketing Manager
6 minute read
Marian Sahakyan
Senior Brand Marketing Manager
6 minute read

Slated to take place at the Mandalay Bay in Las Vegas from Oct. 4 to 6, InsureTech Connect is the world’s largest gathering of the leading minds in insurance innovation and transformation. 

InsureTech Connect is undoubtedly set to make a promising in-person comeback this year amidst the pandemic, and Phonexa is returning to Sin City for the fourth consecutive year as a gold sponsor with an unprecedented all-in-one suite of marketing solutions.

To celebrate the company’s reimagined brand positioning, we’re offering a steal of a deal. The Phonexa Enterprise suite of calls, leads, clicks, email, SMS, and accounting products will be made free for three months without any usage limitations and limited to the first 100 InsureTech Connect attendees who sign-up for a trial of the platform.

Trusted by industry leaders, Phonexa’s exclusive offer specifically benefits insurance carriers, individual agents, agencies, and lead generators alike. 

Phonexa will be locked, loaded, and ready to go throughout InsureTech Connect at booth #309. 

Be sure to stop by after signing up for the free three-month offer because the first group of applicants will also be automatically entered to win a pair of AirPods. The drawing will take place at our booth, which will also be stocked with snacks, beverages, more gifts, and what surely should be stimulating dialogue.

In addition to allowing attendees to leverage our platform, we want to share our insights and learnings from exhibiting and attending previous InsureTech Connect events. 

3 Strategies To Explore And Consider At InsureTech Connect

1. Leveraging Needs-Based Solutions 

Phonexa attends events like InsureTech Connect to identify and provide streamlined solutions for insurance marketers.

To that end, Nasser Aftab, Phonexa’s Chief Revenue Officer, suggests the need for open-ended and honest conversations with providers. 

“We’re excited to have those conversations because we know the insurance business,” he said. “We’re excited to turn the tables and create specific solutions to improve the operations of certain industries and companies.” 

High-level discussions impact client retention and pave the way for software and tech companies to do more than just allow insurance providers to manage their budgets more decisively. 


2. Data Accuracy Drives Client Retention For Insurance Carriers

Companies search for back-end automation with insurance technology because not having a sound system in place directly hurts customer retention rates for claims or other forms of customer support. 

Most insurance marketers often overlook that it’s not back-end automation that hurts client retention but the lack of data accuracy.

Aftab suggests that when insurance professionals direct their tech integration focus on the back-end, they tend to neglect the fact that the information used on that channel comes from the front-end, which also requires automation. 

This is when using digitized platforms like Phonexa can be beneficial for insurance marketers to get relevant data and higher retention rates because Phonexa’s software is sitting on the front-end of client interaction and data generation. 

3. The More Automation, The Better

Most insurance marketers look for ways to avoid underwriting nonstandard policies. Still, if you’re manually deciding if a given insurance lead falls in that category, chances are you are spending a lot of time doing this. 

We’ve learned that with insurance companies moving toward more automation, they need systems to do sorting and filtering for them. This shifts focus toward data accuracy and the need for a solid foundational system that understands and flags leads and customers according to preferred filters. 

This way, you as an insurance marketer are spending more time on customer service than on filtration processes. That can quickly be done with lead management systems within Phonexa’s marketing suite. 

 insuretech people.

5 Workshops To Attend At InsureTech Connect 

Phonexa CFO and EVP Lilit Davtyan spoke at the Women In Insurance Tech Virtual Conference in July to discuss the leading factors in the digitization of customer experience, along with insurance marketing and technology trends that have since emerged. 

Davtyan insisted that to keep up with the new kind of “always-connected” customer, insurance leaders must recognize the need to embrace technology to receive accurate data through a system supported by technology. 

To continue the conversations about digitizing customer interactions and experiences, Phonexa will be attending the following sessions at InsureTech Connect.

  • Digitizing Insurance Customer Service: The Way Forward: Oct. 4, 1 p.m. to 4 p.m.
  • From Trends To Tactics: How To Drive End-To-End Customer Engagement: Oct. 4, 1 p.m. to 4 p.m.
  • Turning The Frustrating Experience Of Forms Into Native Digital Experiences In No Time: Oct. 5, 10:30 a.m. to 11 a.m. at the Demo Stage
  • The New Digital For Travel Insurance: Oct. 5, 10:30 a.m. to 11 a.m.
  • Future Of Distribution: Oct. 6, 3 p.m. to 3:35 p.m.

Be sure to connect with Phonexa at booth 309 if you attend any of the above-listed sessions and want to continue dialogue with our executives and experts. 

Perfect Pairings For Your Meetings — And Your Palate

If you’re staying at the Mandalay Bay or the adjacent Delano Hotel, here are three must-try restaurants to entertain clients or congregate with colleagues at InsureTech Connect. 


Renowned chef Michael Mina’s modern alternative American Steakhouse is reinvented with a unique Japanese touch. STRIPSTEAK at Mandalay Bay offers a carefully curated classic menu with seafood, foie gras, prime rib, and signature cuts of premium beef. 


  1. Skyfall Lounge

Skyfall is the perfect place to unwind after a long day of networking. Adjacent to Mandalay Bay sits the Delano with a rooftop bar and restaurant that provides panoramic views of The Strip paired with dramatic interiors, creative dishes, and artisanal cocktails. 

  1. Rivea At The Delano 

Rivea is known for its Italian and French Riviera cuisine. It sits in a flashy space, accompanied by sweeping 180-degree views of the city. Rivea’s laid-back atmosphere is decorated with white and maritime blues, making the establishment the ideal destination for post-conference leisure. 

Disconnect After InsureTech Connect With Off-Hour Activities

Las Vegas is one of the world’s few locales that offer visitors from all walks of life a unique flavor of entertainment and activities. So if you’re returning to Sin City for the first time in over a year, take a stroll to the recently opened Resorts World, Cirque, and Virgin Hotels to see what tickles your fancy. 

Here are some other experiences to consider:

  1. SpeedVegas & Hollywood Cars Museum

Check extreme driving off your bucket list by stopping by SpeedVegas for driving experiences in exotic sports cars, rally cars, monster trucks, and off-road vehicles. Also, delve into Vegas’ 30,000 square foot venue for car enthusiasts in Hollywood Cars Museum. Some of the classics featured in the museum include cars from “RoboCop,” “Back To The Future,” “The Flintstones,” and a 40-foot pink hot tub convertible limo previously profiled on “Lifestyles of the Rich and Famous.”

  1. STRAT SkyPod 

Is your life insurance up to date? Perfect! Because it might be time to do something a bit more exhilarating! Head over to the STRAT SkyPod to indulge in your most extreme, heart-pounding, adrenaline-pumping experiences. The 1,149-foot-tall Stratosphere features observation decks, thrill rides, and sky jumps from 108 floors above. Not a fan of extreme attractions? Take a helicopter ride over Las Vegas instead and enjoy the splendor and scenic beauty of the city.

  1. The Mob Museum

The National Museum of Organized Crime and Law Enforcement offers a provocative and contemporary outlook on crime-related topics through hundreds of artifacts and immersive exhibits. Its purpose is to understand the impact of organized crime and its history on American society. 

Las Vegas

Entertain Yourself, And Clients, At InsureTech Connect With Shows, Sports & Concerts 

Conclude your busy conference days by watching master magician David Copperfield perform his world-renowned illusions, attend one of various-themed Cirque du Soleil productions, or party “All Night Long” with Lionel Richie. 

Extend your stay past the conference and catch a Justin Beiber show, or, if hockey is more of your preferred flavor, watch the puck drop between the Las Vegas Golden Knights and Arizona Coyotes.

At last, take a deep dive into nostalgia at the Colosseum within Caesars Palace and feel “Forever Young” with Rod Stewart during his 90-minute concert, launching on the closing night of InsureTech Connect on Oct. 6. 

Navigating through Las Vegas during conference season calls for new connections and new business opportunities. 

Start the conversation and stay connected with Phonexa before attending InsureTech Connect.

To learn more about how you can power your lead generation, tracking, and distribution strategy before InsureTech Connect, schedule a consultation.

Las, Vegas Nevada

Got Questions?

Get in touch! We are available 24/7.

Marian Sahakyan avatar
Marian Sahakyan
Senior Brand Marketing Manager
Marian Sahakyan is the Senior Brand Marketing Manager at Phonexa. She’s a journalism graduate from California State University, Long Beach with a background in marketing as well as UI and UX design. Marian’s previous writing and reporting has been featured in several community newspapers throughout Southern California.
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