Phonexa Blog

We’re digging into the world of call logic platforms by focusing on DNI (Dynamic Number Insertion) and third-party integration.

What are the essentials of your phone system? That’s the first step in deciding whether a cloud sever or an on-premise server is right for your business.

Newsflash! Mobile is revolutionizing how business is done. Customers are calling your business more than ever before. Are you ready? Do you have a plan?

It’s difficult to think of a technology that is advancing faster than Voice Recognition. In an effort to see where it’s going, let’s rewind back and see where Voice Recognition was a few years ago, in its infancy.

What is mobile marketing? This concept encompasses the entire process of marketing to, and communication from, a mobile device.

Cloud PBX. You’ve heard the term before, but what does it mean? We break down the features and benefits of making use of a Cloud PBX.

In the past decade alone, we have come so far with phone usage. It’s hard not to envision a world where voice recognition systems will be completely conversational. It’s also not hard to imagine that your customers will expect them.