Lead deduplication is the process of identifying leads you’ve already received, so you don’t accept, sell, or pay for the same one twice. A duplicate isn’t always the same customer offered twice by one seller; it might be a consumer who fills out landing pages from two of your publishers, or a web form lead who later phones in: same person, different channel.
Phonexa’s LMS Sync and Call Logic work in sync, so a web lead can be deduplicated against your calls, not just other web leads. iClear runs deduplication, fraud, and suppression checks together before a lead is ever accepted or billed.
Lead deduplication is a feature that allows you to identify leads that you’ve already received, so you don’t accept, sell, or pay for the same lead more than once. For affiliate networks, advertisers, and lead buyers, lead deduplication separates new demand from contacts that are already in the system.
Duplicates aren’t always the same customer offered twice by the same seller. For example, it can be a consumer who fills out two landing pages from two of your publishers. Or it can be a web form lead that turns into an inbound call: the same person, but a different channel. Without deduplication, such leads would appear as separate customers, even though they aren’t.
And, of course, buying duplicates takes a toll on your budget and reputation.
Large affiliate networks pull leads from thousands of publishers into the same vertical, and overlaps are no longer occasional. The same in-market consumer is shopping their information around, and three of your affiliates can deliver that one person to you within the same day. Pay all of them, and you’ve bought one lead three times.
Most of all, though, it damages your relationships with buyers. When they notice they keep receiving people they’ve already worked with, your reputation plummets. On the other hand, clean and authentic traffic keeps buyers willing to pay a higher price.
Lead deduplication works by matching every incoming lead against those you’ve already bought or distributed, within a specific time window. The match usually starts with the phone number or email and then, if you want, can widen to dozens of other data items.
Importantly, a duplicate doesn’t necessarily have to be rejected. Depending on your setup, it can be routed differently or held for review. However, the difference is that duplicate leads typically cost significantly less than non-duplicates.
For enterprise-grade affiliate networks, lead generators, advertisers, and even affiliates, deduplication is much more effective when it runs at lead intake – before you’ve distributed, submitted, or paid for the lead. Obviously, it helps protect your budget and reputation.
That’s exactly what Phonexa offers.
LMS Sync and Call Logic work in full sync, so a web lead can be deduplicated against your calls, not just other web leads.
With Phonexa, you can: