Say hello to Phonexa's proprietary voice recognition feature.
Phonexa’s state-of-the-art voice recognition system, VoicePLUS, offers consumers the ability to speak their responses and be understood accurately—regardless of their accents. More consumers are making calls on the go nowadays, so it is becoming increasingly unrealistic to expect people to reply using the touch-tone keypad. Phonexa’s advanced voice recognition system solves this problem by freeing up callers to engage in other tasks.
Our advanced, multi-lingual platform also comes with extra assistance to help companies create the perfect IVR questionnaire to effectively communicate with their target audiences. With its natural speech and excellent vocabulary range, VoicePLUS ensures that your business will have the highest quality customer service that technology has to offer.
- Natural human speech
- Excellent vocabulary range
- Understands and speaks English and Spanish
- Automatically learns new speech patterns
- Comes with IVR questionnaire assistance
- Includes analytical tools and reporting capabilities
- Speech-to-text and text-to-speech capabilities