Updated and Effective: January 1th, 2026
Table of Contents
1. PRIVACY POLICY
This Policy is subject to and made a part of the Phonexa Terms and Conditions of Use (“Terms”), which are incorporated into this Policy by reference.
Phonexa Holdings, LLC (“Phonexa,” “we,” “us,” or “our”) owns and operates its proprietary software applications, websites, and related products and services (collectively, the “Services”). Phonexa is committed to protecting the privacy of individuals who access or use the Services (“you”). We provide this Privacy Policy to explain our information practices and the choices you can make regarding the collection, use, and disclosure of your personal information.
This Privacy Policy describes how we collect, receive, use, store, share, transfer, and otherwise process personal information in connection with your access to and use of the Services, including our mobile applications and websites, as well as your rights and choices regarding such information.
You agree to this Privacy Policy, in its entirety, when you: (a) download, access, or use any of our applications or websites; and/or (b) register for, access, or use any products or services offered by Phonexa, including our Service Platform and telecommunication services (“Services”). If you do not agree to this Privacy Policy in its entirety, you are not authorized to access or use the Services in any manner.
We reserve the right to modify or amend this Policy at any time and for any reason. Changes to this Policy shall be effective when posted within the applicable Service or otherwise made available to you. In the event of a material change to this Policy, we will notify you by providing a prominent notice through the Services or by using the contact information we have on file for you. We will also revise the “Updated and Effective” date at the top of this Policy. You are responsible for reviewing this Policy periodically. Your continued use of the Services after any changes become effective constitutes your acknowledgment of and consent to the revised Policy.
The Sites are intended for adult use only, and we do not knowingly collect any personal information from a minor. If you learn that a child has, in violation of this Policy, provided their personal information, please report it to us for deletion. In the event that we learn that a child has provided us with personal information, we will delete it.
2. E-CONSENT NOTICE
Phonexa notice for electronic signatures, records, and disclosures(“E-Consent”)
Phonexa provides this notice regarding electronic signatures, records, and disclosures (“E-Consent”). Please read this information carefully. In order to provide you with the Services, you may be required to use and accept electronic signatures, records, and disclosures.
By accessing or using the Services, including through our applications, and by accepting this E-Consent Notice, you consent to Phonexa communicating with you electronically, including delivering notices, disclosures, agreements, and other information related to your interactions and transactions with Phonexa through electronic means. You further consent to the use of electronic signatures and acknowledge that such electronic signatures are legally binding and have the same force and effect as handwritten signatures.
You agree that all records, notices, disclosures, and other communications that Phonexa provides to you electronically satisfy any legal requirement that such communications be in writing.
3. NOTICE AT COLLECTION
We may collect or process various categories of personal information in connection with your download, access, and use of our applications and other Services, including through your interactions with features and functionality made available within the applications. The section below titled “Personal Information We Collect, Use, and Share” contains additional information regarding the categories of personal information we collect and whether we sell or share personal information. As an overview, we may collect identifiers, personal information categories contained in customer records, characteristics of protected classifications, commercial information, professional or employment-related information, education information, internet, technical, or other similar electronic network activity information, sensitive personal information, and inferences drawn from other personal information. We retain personal information for as long as necessary to fulfill the purposes described in this Policy and as otherwise required or permitted by applicable law.
If you have a request regarding your personal information or wish to exercise your rights under applicable law, you may contact us using the methods described in the “Contact Us” section below. To exercise your right to request that we not sell, share, or use your personal information for targeted advertising, please email us at info@phonexa.com.
4. PERSONAL INFORMATION WE COLLECT, USE, AND SHARE
We gather information about individuals when they submit comments, questions, or requests for information to us through our applications, websites, or other Services, including when you register for an account, interact with in-app features, or otherwise communicate with us. We use the information we receive to operate and improve the content and functionality of the Services and to provide the product(s), service(s), or information, or carry out the transaction(s) that you have requested or authorized. We may share portions of the information we collect or maintain with our affiliates, franchisees, and service providers as described in this Policy.
For purposes of this Policy, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, device, or household. Below, we describe how we handle personal information in accordance with this Policy, including the categories of personal information we may collect, how it may be used or shared, and the sources from which it may be obtained.
We may collect personal information directly from you, for example when you create an account, complete forms, respond to questionnaires, or otherwise provide information through the Services. We may also obtain personal information indirectly, including from publicly available sources, third-party data vendors, and third-party partners and collaborators. We may combine personal information collected through our applications with information collected through our websites or other online and offline sources.
The categories of Personal Data that we may collect about you include:
Your decision to provide personal information is voluntary. However, if you choose not to provide certain information, we may be unable to accomplish some of the purposes described in this Policy or provide certain features or functionality within the Services.
User Content and Screen Capture Data
The App includes features that allow you to create and share content, such as screenshots of information displayed on your device (“User Content”). Screenshots are captured only when initiated by you. The App does not record video, does not perform continuous or background monitoring of your device, and does not capture any screen content without your explicit action.
Collection of Screenshot Data. A screenshot is created only when you manually trigger the capture. The App does not collect any information beyond the image you select to capture. Any personal information that may be visible within a screenshot is included solely because you chose to capture it.
Use of Screenshot Data. Screenshot Data is used only to provide the functionality you request, including saving, annotating, and sharing screenshots. We do not use Screenshot Data for analytics, advertising, profiling, or AI or machine-learning training.
Disclosure and Sharing. Screenshot Data is shared only when you choose to share it. We do not disclose Screenshot Data to third parties except as directed by you. Internal access is restricted to designated senior development personnel and permitted only when necessary for maintenance, support, or security.
Storage and Security. Screenshot Data is encrypted during transmission (TLS 1.2 or higher) and at rest (AES-256 or as provided by our cloud infrastructure provider). Screenshot Data is stored separately from other Personal Information or account data.
Retention and Deletion. We retain Screenshot Data for up to five (5) years unless you delete it sooner. When you delete a screenshot, it is removed immediately from active storage. Backup copies may persist for up to seven (7) days solely for disaster-recovery purposes and are automatically purged thereafter.
User Control. You maintain full control over screenshots you create, including when to capture them, whether to save or share them, and when to delete them. Once deleted and after the backup purge cycle, Screenshot Data cannot be recovered.
5. HOW WE USE YOUR INFORMATION
We use your information for business purposes in connection with the operation of our applications, websites, and other Services, including to provide the products and services you request, perform customer service functions, support security and fraud prevention efforts, conduct analytics related to the performance and functionality of the Services, and for marketing and promotional purposes. We may use the personal information we collect about you to:
6. DISCLOSURE OF PERSONAL DATA
We may share personal data with third parties in connection with your access to and use of our applications, websites, and other Services in order to carry out the business purposes described above, including with our affiliates and service providers. We may also share your personal data with third parties when you consent to such disclosure. Prior to sharing personal data, we review the services performed by each third party and require that such third parties maintain appropriate confidentiality and security obligations and use personal data only for permitted purposes.
We generally disclose personal data to third parties for the business and commercial purposes described below:
With Our Affiliates and Subsidiaries. We disclose personal data to our corporate affiliates, including our holding company, sister companies, and subsidiaries, for the purposes described in the “How We Use Your Information” section above. These disclosures may occur in connection with your use of our applications, websites, or other Services.
With Our Service Providers. We disclose personal data to unaffiliated companies or individuals that perform services on our behalf, including customer support, application and website hosting, information technology services, payment processing, financing, product fulfillment, fraud prevention, marketing and database management, email distribution, events, promotions, advertising, and analytics services. These service providers may access personal data solely as necessary to perform their services and may not use such data for any other purpose.
With Contractors and Third-Party Partners. We disclose personal data to unaffiliated companies or individuals we partner with to provide certain products, services, or experiences to you through the Services. For example, we may disclose personal data to financing partners or fraud-prevention partners to detect and prevent fraudulent transactions.
In Connection with a Corporate Transaction. Personal data may be disclosed or transferred as part of, or during negotiations of, any merger, acquisition, sale, financing, reorganization, bankruptcy, or similar transaction involving all or part of Phonexa’s business.
With Our Professional Advisors. We disclose personal data to our legal, financial, insurance, and other professional advisors as necessary for the management of our business or in connection with corporate transactions.
With Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal data when we believe such disclosure is reasonably necessary to comply with applicable law, legal process, or enforceable governmental requests; to enforce or apply our Terms and Conditions of Use; or to protect the rights, property, or safety of Phonexa, our users, employees, or others.
With Your Consent or at Your Direction. We disclose personal data to third parties when you consent to such disclosure or direct us to do so through your use of the Services.
Aggregated, Anonymized or De-identified Data. We may disclose aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. Phonexa maintains and uses such data only in a de-identified form and does not attempt to re-identify such data, except as permitted by law.
Business and Research Partners. We may partner with other companies or organizations to provide products, content, or services on a joint or co-branded basis through the Services. In such cases, the privacy policies of those partners may also apply, and, in limited circumstances, a shared privacy notice may govern the processing of personal data.
7. DO NOT TRACK SIGNALS
Some web browsers incorporate a “Do Not Track” (“DNT”) feature that signals to websites that a user does not want to have their online activity tracked. Because there is no uniform standard for how DNT signals should be interpreted or implemented, our websites do not currently respond to DNT signals.
Our applications do not respond to browser-based DNT signals, as such signals are not transmitted in the same manner through mobile applications. However, you may be able to limit certain tracking or data collection through your device settings, application permissions, or platform controls. For more information about your choices and rights, please review the sections of this Policy addressing your privacy rights and controls.
8. COOKIES, OTHER TRACKING DEVICES, AND TARGETED ADVERTISING
We and our third-party service providers may use cookies, web beacons, pixels, scripts, tags, and similar tracking technologies on our websites to collect information about your interactions with our websites, including information about your device, browser, browsing activity, and preferences. These technologies are used to operate and improve our websites, understand usage patterns, administer the websites, personalize content, measure the effectiveness of advertising and marketing campaigns, and support analytics, security, and fraud-prevention efforts. Cookies are small data files stored on your browser or device that allow a website to recognize your browser or device and store certain information. Web beacons, pixels, and similar technologies are electronic images or code that may be embedded in webpages or emails and permit us to track usage, engagement, and response rates.
In addition to the foregoing, our applications may use technologies functionally similar to cookies, including software development kits (“SDKs”), application programming interfaces (“APIs”), device identifiers, application identifiers, log files, and other mobile analytics and diagnostic tools. These technologies may collect information about how users interact with the applications, including feature usage, session information, crash data, performance metrics, and other operational data, and are used to support application functionality, analytics, security, and improvement of the Services. Some of these technologies may be provided or operated by third parties, including analytics providers, advertising partners, and service providers, and may enable the collection of information over time and across different websites, applications, or online services, subject to applicable law. We do not control how third parties use information collected through their technologies, and their practices are governed by their own privacy policies.
You may be able to manage or limit certain cookies and similar technologies through your browser settings, device settings, application permissions, or platform-provided privacy controls. Please note that disabling or restricting certain technologies may affect the availability, performance, or functionality of the Services.
9. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your jurisdiction and subject to applicable law, you may have certain rights and choices regarding your personal information and how it is collected, used, and shared by Phonexa in connection with your access to and use of the Services, including our applications and websites.
These rights may include the ability to:
You may exercise your privacy rights by contacting us using the methods described in the “Contact Us” section below. We may need to verify your identity before responding to certain requests, which may require you to provide additional information to confirm your identity and protect against unauthorized access to your personal information.
You will not be discriminated against for exercising any of your privacy rights. However, certain features or functionality of the Services, including our applications, may be unavailable or limited if you choose to exercise certain rights, such as deletion or restriction of processing, where the information is necessary to provide the Services.
Your rights and choices may vary depending on your location, and additional information regarding jurisdiction-specific rights, including rights available to California residents, is provided in later sections of this Policy.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and processed, including to provide and operate the Services, including our applications, comply with legal, regulatory, accounting, or reporting requirements, resolve disputes, enforce our agreements, and protect our legal rights.
The criteria used to determine our retention periods include the nature and sensitivity of the personal information, the purposes for which the information is processed, whether those purposes can be reasonably achieved through other means, and applicable legal or contractual obligations. In certain circumstances, we may anonymize, de-identify, or aggregate personal information so that it can no longer be associated with you, in which case we may retain and use such information without limitation, subject to applicable law.
When personal information is no longer required for the purposes described in this Policy and there is no legal or business need to retain it, we will take reasonable steps to delete, de-identify, or otherwise dispose of such information in accordance with our data retention policies and applicable law.
11. SECURITY
We take reasonable and appropriate security precautions to secure the personal information that you choose to provide against loss, misuse, alteration, or unauthorized access. Unfortunately, no transmission of data over the Internet or through mobile applications is guaranteed to be completely secure. While we strive to protect your personal information, we cannot ensure or warrant the security or confidentiality of any personal information you transmit to us through the Services.
Phonexa uses reasonable technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. However, no security system is perfect, and due to the inherent nature of the Internet and mobile application environments, we cannot guarantee that data, including personal information, is absolutely safe from intrusion or other unauthorized access by others. You are responsible for protecting your password(s) and maintaining the security of your devices.
You agree that your access to and use of the Services, including our applications and websites, which necessarily involve data storage and transmission, are done at your own risk.
12. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
Phonexa retains submitted or collected personal information through the Services, including our applications and websites, as needed to perform Phonexa’s Services, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to correct factual errors in your personal information or to update any portions of your user profile, you may do so through available account settings within the Services, where applicable, or by contacting us using the contact information below.
13. CHILDREN
The Services are not directed to children, and Phonexa does not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information in accordance with applicable law.
If you believe that a child has provided personal information to us through the Services, including our applications or websites, please contact us using the information provided in the “Contact Us” section below so that we may investigate and take appropriate action.
14. OTHER WEBSITES
The Services may contain links to third-party websites or services that are not owned or operated by Phonexa. We are not responsible for the content, security, or privacy practices of such third-party websites or services, including their practices with respect to your personal information. We have no responsibility or liability for the privacy practices of third parties, and the privacy policies of those third parties govern your use of their websites or services.
We encourage you to review the privacy policies of any third-party websites or services before submitting any personal information to them. Please contact those third parties directly if you have any questions about their privacy practices.
15. CALIFORNIA PRIVACY NOTICE ADDENDUM
This Privacy Notice Addendum for California Residents (the “California Privacy Addendum”) supplements the information contained in Phonexa’s privacy notice and describes our collection and use of Personal Information (as defined below). This California Privacy Addendum applies solely to all visitors, users, and others who reside in the State of California (“Consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, the “CPRA”) and any terms defined in the CPRA have the same meaning when used in this notice.
16. SCOPE OF THIS CALIFORNIA PRIVACY ADDENDUM
This California Privacy Addendum applies to information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your device (“Personal Information”) that we collect when you use our applications, websites, or other Services. However, publicly available information that we collect from government records and deidentified or aggregated information (when deidentified or aggregated as described in the CPRA) are not considered Personal Information, and this California Privacy Addendum does not apply to such information.
This California Privacy Addendum does not apply to employment-related Personal Information collected from our California-based employees, job applicants, contractors, or similar individuals (“Personnel”). If you are part of our California Personnel and would like additional information about how we process your Personal Information, please contact your local human resources department.
17. NOTICE TO CALIFORNIA CONSUMERS: CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”)
This Notice applies to California residents who visit or utilize our Services, including our applications and Websites, and supplements the other terms of this Privacy Policy. The purpose of this Notice is to provide you with our practices regarding the collection, use, disclosure, and sale of your Personally Identifiable Information (“PII”) pursuant to the CCPA and related initiatives.
In addition, the terms below provide you with the information to enable you to correct, update, review, or delete your PII and how to communicate your request to us.
Under the CCPA, a California resident has Privacy Rights that enable each resident a:
(1) Right to Know About Personal Information Collected, Disclosed, or Sold. Under the CCPA, you have the right to request that we inform you about what PII we collect, use, disclose, and sell that belongs to you. For reference, PII does not include: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; (iii) information excluded from the CCPA’s scope such as medical information covered by the Health Insurance Portability and Accountability Act of 1996; (iv) personal information covered by certain sector-specific privacy laws, including, but not limited to, the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, California Financial Information Privacy Act, or the Driver’s Privacy Protection Act of 1994.
You may submit a verifiable request to invoke your rights under CCPA to us via our email at info@phonexa.com. In order to fulfill this request, we are required to verify your identity and we will require that you verify and confirm your PII that we have collected.
(2) Right to Request Deletion of Personal Information. You have a right to request the deletion of your PII that we have collected or have maintained in the past 12 months.
You may submit a verifiable request to invoke your rights under CCPA to us via our email at info@phonexa.com. In order to fulfill this request, we are required to verify your identity and we will require that you verify and confirm your PII that we have collected. Upon verification of your PII, we will disclose to you the following: i. the categories of PII that we collected about you; ii. the categories of the sources for the PII that we collected about you; iii. our business or commercial purpose for collecting or selling that PII; and iv. the categories of third parties with whom we shared your PII.
(3) Right to Opt-Out of the Sale of Personal Information. You have the right to opt-out (aka unsubscribe) of any sale of your PII by a business. However, if you are using our services or this Website, this is an exemption from the CCPA. You may submit a verifiable request to invoke your rights under CCPA to us via our email at info@phonexa.com. In order to fulfill this request, we are required to verify your identity and we will require that you verify and confirm your PII that we have collected.
(4) Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights. You have a right to not receive discriminatory treatment by us for the exercise of these privacy rights under the CCPA.
(5) Authorized Agent. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your PII pursuant to the terms of this Privacy Policy.
(6) Limitations on Requests/ Response Time and Response Format. You may only make a verifiable consumer request for access two (2) times within a twelve (12) month period. We will use our reasonable efforts to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will disclose to you the basis for the extension.
(7) Contact Us. Should you need to reach us, please utilize our email: info@phonexa.com.
18. CONTACT US If you have questions or concerns about this Privacy Policy, you can contact us via e-mail at info@phonexa.com; or by writing to us via certified mail to 505 N Brand Blvd. 16th Floor, Glendale, CA 91203. If we need or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
