What Makes for a Great Cloud Call Center Software?
The cloud call center software is evolving. Do you know all its features?
Call Log Software and Call Analytics
We’re analyzing the difference between a call log software and call analytics.
The Call Center of Today
What do you think of when you hear of a “call center?” We’re looking at the ways in which the call center has evolved in the past few years and decades.
The Magic of Mobile Marketing
The dominance of mobile devices can no longer be ignored.
What is a Call Routing Software?
There are two important decisions you will make regarding your phone system and we’re helping you make the right decision!
Call Accounting Software Features
We’re helping you understand call accounting softwares by focusing on some of its key features.
Can You Use it in a Sentence?: VoIP and OTT
We’re breaking down some more acronyms. What do VoIP and OTT mean?
How a Call Monitoring Software Can Help Your Reps
If you are managing a call center, help is on its way!
5 Ways Inbound Call Tracking Can Grow Business
The secret to success is here and it’s in the form of inbound call tracking!