Cloud Call Center with Sophisticated Filtration System
The Cloud Call Center is the guts of a company’s call center phone system, one that uses the latest technology to improve and virtually perfect the modern day call center.
Web Dialer and Softphone: The Modern Day CRM
The two most important components of the CRM are the Web Dialer and the Soft Phone, but what are these features?
VoicePLUS is comprised of two main features: voice recognition and speech-to-text. There is no need to waste time and transcribe your words. VoicePLUS does that for you.
Mobile is Now
The numbers indicate that smartphones and mobile devices have become even more popular than we imagined and that one-fifth of Americans are online almost constantly throughout the day.
Save the Date: Affiliate Summit East 2016
Phonexa will be making its introduction in New York during Affiliate Summit East 2016.
Can You Use it in a Sentence?: DNI and Third-Party Integration
We’re digging into the world of call logic platforms by focusing on DNI (Dynamic Number Insertion) and third-party integration.
Cloud vs. On-Premise Server
What are the essentials of your phone system? That’s the first step in deciding whether a cloud sever or an on-premise server is right for your business.
Is Your Phone System Open for Business?
Newsflash! Mobile is revolutionizing how business is done. Customers are calling your business more than ever before. Are you ready? Do you have a plan?
The Future of Voice Recognition
It’s difficult to think of a technology that is advancing faster than Voice Recognition. In an effort to see where it’s going, let’s rewind back and see where Voice Recognition was a few years ago, in its infancy.