Phonexa.com Privacy Policy

Table of Contents

Privacy Policy
e-Consent Notice
Collection of information

Effective Date: May 25, 2021

Thank you for visiting the Phonexa website located at www.Phonexa.com (the “Website”). The Website is owned and operated by Phonexa Holdings, LLC (“Phonexa”, “we”, “us”, or “our”). Phonexa is committed to protecting the privacy of our visitors’ (“visitors” or “you”) personally identifiable information (“PII”). We provide this Privacy Policy in order to explain our online information practices and the choices you can make about the way your information is used by us. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information, as well as your rights in determining what we do with the information that we collect or hold about you. You agree to this Privacy Policy, in its entirety, when you: (a) access or use our Website; and/or (b) register on the Website as a prospective business client for access to Phonexa’s Service Platform and telecommunication services (“Services”). If you do not agree to this Privacy Policy in its entirety, you are not authorized to register and/or use the Website in any manner or form whatsoever.

We may modify this Privacy Policy at any time at our sole discretion. If we decide to change this Privacy Policy, we will post those changes on this Website. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.

NOTICE TO CALIFORNIA CONSUMERS: CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”)

Effective Date: January 1, 2020

This Notice applies to California residents who visit or utilize our services and Website and supplements the other terms of this Privacy Policy. The purpose of this Notice is to provide you with our practices regarding the collection, use, disclosure and sale of your PII pursuant to the CCPA and related initiatives.

In addition, the terms below provide you with the information to enable you correct, update, review, or delete your PII and how to communicate your request to us.

Under the CCPA, a California resident has Privacy Rights that enable each resident a:

(1) Right to Know About Personal Information Collected, Disclosed, or Sold.

Under the CCPA, you have the right to request that we inform you about what PII we collect, use, disclose, and sell that belongs to you. For reference, PII does not include: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; (iii) information excluded from the CCPA’s scope such as medical information covered by the Health Insurance Portability and Accountability Act of 1996; (iv) personal information covered by certain sector-specific privacy laws, including, but not limited to, the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, California Financial Information Privacy Act, or the Driver’s Privacy Protection Act of 1994.

You may submit a verifiable request to invoke your rights under CCPA to us via our email at info@phonexa.com or by phone at 818-800-0000. In order to fulfill this request, we are required to verify your identify and we will require that you verify and confirm your PII that we have collected.

(2) Right to Request Deletion of Personal Information.

You have a right to request the deletion of your PII that we have collected or have maintained in the past 12 months.

Upon verification of your PII, we will disclose to you the following: i. the categories of PII that we collected about you; ii. the categories of the sources for the PII that we collected about you; iii. our business or commercial purpose for collecting or selling that PII; and iv. the categories of third-parties with whom we shared your PII.

(3) Right to Opt-Out of the Sale of Personal Information.

You have the right to opt-out (aka unsubscribe) of any sale of your PII by a business. However, if you are using our services or this Website, this is an exemption from the CCPA.

You may submit a verifiable request to invoke your rights under CCPA to us via the our email at info@phonexa.com or by phone at (818) 800-0000. In order to fulfill this request, we are required to verify your identify and we will require that you verify and confirm your PII that we have collected.

(4) Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights.

You have a right to not receive discriminatory treatment by us for the exercise of these privacy rights under the CCPA.

(5) Authorized Agent.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your PII pursuant to the terms of this Privacy Policy.

(6) Limitations on Requests/ Response Time and Response Format.

You may only make a verifiable consumer request for access two (2) times within a twelve (12) month period. We will use our reasonable efforts to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will disclose to you the basis for the extension.

(7) Contact Us.

Should you need to reach us, please utilize our email: info@phonexa.com or you may contact us by phone at (818) 800-0000.

Please read this information carefully. In order to offer you a service, you may be required to use and accept electronic signatures, records, and disclosures. By accepting this e-Consent Notice, Phonexa.com may interact with you electronically, including sending you electronic notices related to your interactions and transactions. By accepting this e-Consent Notice, you are also consenting to entering into binding legal obligations via electronic signatures, which are as valid and binding as signatures on paper.

COLLECTION OF INFORMATION Personal Information

We collect PII from you when you register or when you contact us. Personal information we collect may include, without limitation, name, birth date, home and/or mobile telephone numbers, personal email address, and mailing and/or home address. In addition to the other terms of this Privacy Policy, Phonexa leverages best practices in its policies and procedures for collection and use of Personal (and Non Personal) Information to be consistent with the rules and regulations of applicable U.S. Federal and State laws and GDPR.

Non-Personal Information

When you visit the Website, we may collect certain non-personal information from you, including your Internet Protocol (IP) address, the date and time of your visit, browser type, operating system, the specific web pages visited during your connection, and the domain name from which you accessed the Website. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Website, the areas or pages of the Website that you visit, the amount of time you spend viewing the Website, the number of times you return to the Website and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.

Cookies and Web Beacons

Like many commercial websites, we analyze how visitors use our Website through what is known as “cookie” technology. A cookie is a small text file that is placed on your computer when you access the Website and allows us to recognize you each time you visit the Website. We may use cookies to: (1) enhance or personalize your Website usage; (2) monitor Website usage; (3) manage the Website; and (4) improve the Website and our services. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Website, or that we may put on our Website in the future.

We may also use web beacons on the Website, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Website visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Website. Web beacons help us analyze our Website visitors’ behavior and measure the effectiveness of the Website and our advertising. We may work with service providers that help us track, collect and analyze this information.

We may combine the non-personal information we collect, such as through cookies and web beacons, with other information we have collected from you.

Use of Information

We may use the information we collect from and about you on the Website for any of the following purposes: (1) to determine whether to extend you an offer to become Client; (2) to respond to your inquiries; (3) to review Website usage and operations; (4) to address problems with the Website, our business or our Services; (5) to protect the security or integrity of the Website and our business; (6) to monitor the Website for compliance with our Terms of Use and the law; and (7) to contact you with Website updates, newsletters and other informational materials from us.

If you do not wish to receive communications from us about offers and promotions, you can opt-out of receiving these communications by calling us at (818) 800-0000, emailing us at info@phonexa.com, or by following the instructions in the messages you receive.

Disclosure of Information

As a general rule, Phonexa will not sell, share, or rent your personal information. However, we may disclose information collected from and about you as follows: (1) to third-party administrative vendors for various reasons including, without limitation, billing, delivery, and payments; (2) as necessary if we believe that there has been a violation of the Website Terms of Use or of our rights or the rights of any third party; (3) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Website users with third parties.

Security

We take reasonable and appropriate security precautions to secure the PII that you choose to provide against the loss, misuse, alteration, or unauthorized access of such information. Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure. While we strive to protect your personal information, we cannot ensure or warrant the security or confidentiality of any personal Information you transmit to us.

You agree that your access to and use of this Website and your use of Phonexa’s services—which necessarily includes data storage and data transmission—are done at your own risk.

Access to Personally Identifiable Information

Phonexa retains the submitted or collected personal information on this Website as needed to perform Phonexa’s Services, to comply with legal obligations, to resolve disputes, and to enforce agreements. If you wish to correct factual errors in your personal information, or to update any portions of your user profile, please contact us using the contact information below.

Children

We do not direct the Website to, nor do we knowingly collect any personal information from, children under the age of eighteen (18). You must be eighteen (18) years of age or older to become a Network Member.

Third Party Websites

The Website may contain links to third-party websites, including Facebook and Twitter, which may have privacy policies that differ from our own. We are not responsible for, nor do we endorse, any of the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external website before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.

Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us via e-mail at info@phonexa.com; or by writing to us via certified mail to 505 N Brand Blvd. 16th Floor, Glendale, CA 91203. You may also contact us toll-free at (818) 800-0000 or facsimile at (818) 484-2733. If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.