Phonexa
Contact Center
The Features of Call Center Softwares
What makes one call center software package better than another? We’re breaking down what makes a call center software the best...
5 minute read
Cloud PBX
What is Hosted PBX?
What is a Hosted PBX and is there such a thing as an un-hosted PBX?
2 minute read
Everything Old is New Again
In the past few decades, we’ve witnessed a dramatic evolution of technology.
2 minute read
The Top Tech Inventions of the Last 25 Years
We’re unveiling our list of the top tech inventions of the last 25 years.
3 minute read
The Sense of Hearing
Phonexa is about phones, phone service, text messaging, and voice recognition, but in a much greater sense, we are in the...
3 minute read
Call Tracking
What is Call Tracking?
Call Tracking reveals a number of metrics about the incoming call and caller and we’re digging into what this information means...
4 minute read
The Demographics of Social Media
Is social media really as big as we think it is?
4 minute read
Popular Verticals Using SMS Marketing
SMS has been a perfect communication tool for many industries. We prove so by examining five industries that are reaping the...
3 minute read
IVR
IVRs: The Good, the Bad and the Ugly
Interactive Voice Response (IVR) systems aren’t going anywhere. They’re improving and becoming more valuable for companies and...
2 minute read
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