Phonexa App Privacy Policy

Effective Date: January 1, 2019

Thank you for accessing the Phonexa App (the “App”). The App is operated by Phonexa Holdings, LLC (“Phonexa,” “We” or “Us”). Phonexa is committed to protecting the privacy of our visitors’ (“You” or “Your”) personally identifiable information. We provide this privacy policy (the “Privacy Policy”) in order to explain our information practices and the choices you can make about the way your information is used by Us. This Privacy Policy applies to any and all information submitted or collected on the App. You agree to this Privacy Policy, in its entirety, when you: (a) access or use the App; and/or (b) register on the App as a prospective business client for access to Phonexa’s Service Platform and telecommunication services (collectively, the “Services”). If you do not agree to this Privacy Policy in its entirety, you are not authorized to register and/or use the App in any manner or form whatsoever.

We may modify this Privacy Policy at any time. If We decide to change this Privacy Policy, we will post those changes on our App. We encourage you to periodically review the Privacy Policy to stay informed about how we are using the information we collect.

Collection of Information
Personal Information

We collect personal information from you when You register or when You contact us. Personal information we collect may include, without limitation, name, birth date, home and/or mobile telephone numbers, personal email address, and mailing and/or home address.

Non-Personal Information

When You visit the App, we may collect certain non-personal information from You, including Your Internet Protocol (IP) address, the date and time of Your visit, browser type, operating system, the specific web pages visited during Your connection, and the domain name from which You accessed the App. In addition, we may collect information about Your browsing behavior, such as the date and time You visit the App, Your location, the areas or pages of the App that You visit, the amount of time You spend viewing the App, the number of times You return to the App and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.

Like many commercial Apps, we analyze how visitors use our Site through what is known as “cookie” technology. A cookie is a small text file that is placed on Your computer when You access the Site and allows us to recognize You each time You visit the Site. We may use cookies to: (1) enhance or personalize Your App usage; (2) monitor App usage; (3) manage the App; and (4) improve the App and our services. If You choose, You can set Your browser to reject cookies or You can manually delete individual or all of the cookies on Your computer by following Your browser’s help file directions. However, if Your browser is set to reject cookies or You manually delete cookies, You may have some trouble accessing and using some of the pages and features that are currently on our App, or that we may put on our App in the future. We may also use web beacons on the App, in our emails and in our advertisements on other Apps. Web beacons are tiny graphic images that are used to collect information about Your Site visit, such as the pages You view and the features You use, as well as information about whether You open and/or act upon one of our emails or advertisements. We may also collect the URL of the App You visited immediately before coming to the App. Web beacons help us analyze our App visitors’ behavior and measure the effectiveness of the App and our advertising. We may work with service providers that help us track, collect and analyze this information.

We may combine the non-personal information we collect, such as through cookies and web beacons, with other information we have collected from You.

Use of Information and Consent

Based on your acknowledgement of the Privacy Policy you consent to the terms herein. Under your consent, Phonexa is able to provide the Services to you and is permitted to use your information pursuant to the terms of this agreement. We may use the information we collect from and about You on the App for any of the following purposes: (1) to determine whether to extend You an offer to become Client; (2) to respond to Your inquiries; (3) to review App usage and operations; (4) to address problems with the App, our business or our Services; (5) to protect the security or integrity of the App, Services, and our business; (6) to monitor the App for compliance with our Terms of Use and the law; (7) to contact You with updates, notices, newsletters and other informational materials from us; (8) to set up or provide Your services; and for internal research and development purposes; and (9) for actions that help Us improve the App and Services.

If You do not wish to receive communications from us about offers and promotions, You can opt-out of receiving these communications by emailing us at info@phonexa.com or by following the instructions in the messages You receive.

Disclosure of Information

As a general rule, Phonexa will not sell, share, or rent Your personal information. However, we may disclose information collected from and about You as follows: (1) to third-party administrative vendors for various reasons including, without limitation, billing, delivery, and payments; (2) as necessary if we believe that there has been a violation of the App Terms of Use or of our rights or the rights of any third party; (3) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) in the event that our company or substantially all of its assets are acquired, Your personal information may be one of the transferred assets. We may also disclose Your personal information with Your express consent. We may share aggregate, non-personally identifiable information about App users with third parties.

Security

We take reasonable and appropriate security precautions to secure the personal information that You choose to provide against the loss, misuse, alteration, or unauthorized access of such information. These security precautions are addressed in “Our Data Security & Protection Policy” which may be accessed at www.phonexa.com/security. Unfortunately, however, no transmission of data over the Internet is guaranteed to be completely secure. While we strive to protect Your personal information, we cannot ensure or warrant the security or confidentiality of any personal Information You transmit to us.

You agree that Your access to and use of this App and Your use of Phonexa’s services—which necessarily includes data storage and data transmission—are done at Your own risk and on an “as-is” basis.

Access to Personally Identifiable Information/Data Storage

Phonexa retains the submitted or collected personal information on this App as reasonably necessary to perform Phonexa’s Services, to comply with legal obligations, to resolve disputes, and to enforce agreements, pursuant to applicable laws for the retention of such personal information.

Your rights to Your personal data

Under the General Data Protection Regulation (“GDPR”), You have the right to access and control Your persona data. As such, the GDPR secures the following:

  • access to Your personal information
  • correct and/or delete Your personal information from our App
  • withdrawal of consent to use Your personal information
  • data portability
  • restrict and object to the processing of Your personal information
  • lodge a complaint with the Information Commissioner’s Office

If You wish to correct factual errors in Your personal information, exercise your right to Your personal information, or to update any portions of Your user profile, please contact us using the contact information below. Please note that Your ability to access and control Your personal information is subject to applicable rules, laws, or regulations or risks and may be limited based on the particulars of Your requested action.

Children

We do not direct the App to, nor do we knowingly collect any personal information from, children under the age of eighteen (18). You must be eighteen (18) years of age or older to become a Network Member.

Third Party Apps

The App may contain links to third-party Apps, including Facebook and Twitter, which may have privacy policies that differ from our own. We are not responsible for, nor do we endorse, any of the activities and practices that take place on these sites. Accordingly, we recommend that You review the privacy policy posted on any external site before disclosing any personal information. Please contact those Apps directly if You have any questions about their privacy policies.

Contact Us

If You have questions or concerns about this Privacy Policy, You can contact us via e-mail at info@phonexa.com; or by writing to us via certified mail to 505 N Brand Blvd. 16th Floor, Glendale, CA 91203. You may also contact us toll-free at (844) 746-6392 or facsimile at (818) 484-2733. If we need, or are required, to contact You concerning any event that involves Your information, we may do so by email, telephone, or mail.