Phonexa

In the midst of a pandemic, the unhoused remain a very vulnerable group. This Thanksgiving, our thoughts and efforts went to...

COVID-19 inevitably has led to an increase in inbound calls. Your business should know the true impact in order to make the...

With certain advanced lead generation software and management systems, marketers are able to utilize predictive modeling to...

What is the key to having all of your efforts work exactly the way they’re supposed to? We’ve outlined a few successful...

The IVR is a crucial aspect of the call experience. Here’s how you can optimize your IVR script for higher conversions.

Marketers use call analytics to better understand which of their efforts are driving the most business, while sales/customer...

Finding the perfect formula for getting more quality leads shouldn’t be a game of chance. There are reliable steps and tools that...

What software solutions can help you have HIPAA compliant phone calls? We have a checklist to help you with your HIPAA compliance...

Here are six methods you can use to track leads from offline marketing campaigns.