Track, evaluate, and enhance every call with Phonexa’s call tracking software. Get real-time call insights, grow ROI, and improve customer experiences. Discover the best instruments for call management.
Customize IVR systems to extract vital caller info and guide them through the call. Leverage data-based call distribution to route calls based on historical data, agent availability, and real-time IVR outcomes. Sift out bad-quality leads through advanced filtering and ensure every caller connects with the proper agent at the right time.
Gain end-to-end visibility into your customer journey with exhaustive call tracking insights: line-by-line call breakdown, interaction timestamps, lead source, buyer matches & outcomes, etc. Use call data to maximize your marketing efforts, improve lead quality, and close more sales.
Keep all your day-to-day traffic and performance at a single glance with an intuitive dashboard. Obtain real-time data on incoming calls, campaign performance, and KPIs to make data-driven changes to your campaigns.
Use Phonexa’s call recording to evaluate every call, including the agent’s performance. Follow up on call leads, identify blind spots, and keep your marketing and sales teams data-driven and informed.
Use Phonexa’s real-time call management software suite to simplify lead generation through performance updates and data tracking.
Use Phonexa’s call analytics to get a practical understanding of inbound calls. Presented as intuitive tables and reports, our detailed call analytics is an easy way to grow your call volume with better call strategies. Stay ahead in the cutthroat market with our top-tier call tracking system.
Phonexa’s intelligent call tracking software Call Logic maximizes your ROI, improves customer interactions, and optimizes company operations. Learn more about how our call tracking toolkit can revolutionize your call management system. Utilize Call Logic’s insights to increase caller engagement and grow ROI. Convert data into profitable marketing decisions.
Identifying High-Performing Campaigns: Gain insights on which campaigns generate the most calls and focus resources on what works
Optimizing Marketing Spend: Allocate your budget more efficiently by understanding the true ROI on your marketing efforts
Enhancing Customer Engagement: Use call data to refine customer interactions and improve satisfaction, driving repeat business and loyalty
Expanding Market Reach: Tailor marketing strategies based on call data insights, helping you reach new demographics and geographical areas
Advanced Analytics: Leverage detailed reports to analyze call data and inform business decisions
Customized Call Routing: Ensure calls are directed to the right departments or representatives, increasing efficiency and satisfaction
Revenue Maximization: Implement features like ping tree solutions to maximize lead distribution and revenue opportunities
Comprehensive Call Tracking: Understand the full customer journey from click to call, and optimize conversion paths
Smart Call Routing: Use data-driven routing to connect callers with the most suitable representatives, improving conversion chances
Continuous Improvement: Regularly analyze call data to identify trends and areas for improvement, enhancing overall lead conversion rates
Inbound calls carry immense value, so it’s critical to track not just the calls themselves, but also the campaigns driving them. Doing so allows you to identify what’s truly working and optimize your marketing with precision.
Advanced inbound call tracking software has everything enterprises and lead generators need to track, distribute, and analyze incoming calls.
Phonexa’s advanced call tracking software has got you covered, whether you’d like to know where your traffic is coming from, how leads connect with your brand across touchpoints, or whether they ultimately convert.
Interactive Voice Response (IVR) is one of the essential call tracking and distribution features designed to help you process inbound calls. Speech recognition can be a useful add-on due to its simplicity and speed. The mere presence of voice recognition technology may improve the image of your business.
Voice Recognition with Phonexa
Call recording is a critical feature of call tracking software. Why? Call recordings enable you to access and review previous conversations with customers without relying on the operator’s subjective assessment of the call. For instance, you can identify your top traffic sources and evaluate the work of operators.
Call Recordings with Phonexa
The pixel tracking feature allows you to track calls no matter where they originate. For instance, if you drive inbound calls using Facebook or Google Ads, these calls can be tracked and reflected directly in your dashboard, keeping you up to date on your marketing performance.
Pixel Tracking with Phonexa
Whether you’re an affiliate or an advertiser, having deep insights into your calls is critical for optimizing call-based campaigns and maximizing value for both partners and callers.
Phonexa’s Performance Analysis provides detailed, granular reporting across four key call tracking dimensions – Publisher, Date, Channel, and Tier – giving you the visibility needed to fine-tune every aspect of your campaigns.
With Phonexa’s inbound & outbound call tracking software, you can secure a free vanity number that will set you apart from competitors. Memorable call tracking numbers like 1-800-DENTIST or 844-411-YOGA have the potential to significantly boost your revenue.
Call tracking proves especially powerful for businesses that rely heavily on inbound calls, such as those in the insurance or home services industries. For paid campaigns, it provides clear visibility into which ads drive the most calls, allowing marketers to quickly optimize and scale their top-performing campaigns for maximum ROI.
This comparison chart is designed to give you a clear view of what each call tracking software offers, allowing you to evaluate features side by side and select the solution that best fits your business objectives.
Available options: – Online chat – 24/7 (Live rep) – Knowledge Base – FAQs/Forum – Phone Support – Email/Help Desk
Assisting businesses with attribution modeling and identifying the efforts that kicked off the customer journey and resulted in a sale.
Allows clients to work with different multi-touch attribution models.
Flexible Ping URL integration, supporting authorization, headers, and a twig engine that allows customers to build literally any integration they require.
Only free demo
At Phonexa, we’ve built more than just call tracking software. We’ve created a fully integrated performance marketing suite. Each of our eight products stands strong on its own, but together they form a seamless ecosystem. That means complete visibility and control across every touchpoint of your marketing campaigns.
Call tracking works by using trackable phone numbers—vanity numbers, local numbers, or toll-free numbers—that consumers use to contact your company. Upon tracking inbound calls, Phonexa delivers valuable data and granular reporting to support these tracking capabilities, providing deep insight into what is driving your calls.
Call tracking delivers a wealth of information about the caller. You can expect useful insights into your campaign, like what keyword led to the call, the relevant Google Click ID, which web page the call came from, or if the call could be attributed to a marketing campaign at all. With Phonexa’s call tracking, you can hone in on individual calls, knowing the caller’s location, the duration of the call, the date and time of the call, whether the call is unique or duplicate, and more.
Call tracking gives you a bird’s-eye view of your marketing strategy by connecting your online efforts with your multi-channel marketing activities. With call tracking, you can use caller data for better ad targeting, boost traffic by shifting resources based on real-time call data, generate more calls & leads from popular landing pages, plan future campaign efforts with predictive analysis, and much more.
With Phonexa, you can distribute call leads based on price, advertiser priority, purchase intent, and many more parameters. Likewise, Phonexa’s ping tree creates new monetization opportunities by re-distributing rejected leads until they are sold.
Phonexa call tracking service works with nearly every type of marketing channel. You can use it on websites, for paid and organic search, display ads, social media, email marketing, and even traditional sources like print, radio, and television.
Yes, we are pleased to provide companies with convenient toll-free and vanity phone numbers.
With Phonexa, you can customize caller experiences with custom call flows through our IVR system and also by using custom call greetings. Likewise, you can use local call tracking numbers for local campaigns, vanity call tracking numbers to make your brand memorable, or pull the necessary data from callers to connect them with the right representative.
Yes, Phonexa comes with call recording. Having your business calls recorded with Phonexa means being able to analyze them at an atomic level and return to them at any time for reassessment, auditing, or compliance purposes. Likewise, you can use call recording to train your customer support and sales agents.
Absolutely. Our custom Interactive Voice Response (IVR) not only lets you route callers according to specific metrics or filters – you can also make sure that callers are met with a friendly greeting and a set of menu options to expedite their experience.
DNI is when you assign a unique phone tracking number to each traffic source, which makes it possible to identify the source of every incoming call. With DNI, different traffic sources display different business numbers, but this doesn’t affect the experience of the caller.
By attributing every inbound call, businesses can collect data and gain deep insights into customer behavior, customize and improve the customer experience, and implement intelligent call routing.
