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Call Center Tools

Cloud Phone Systems vs. Landline Phone Services: What’s Best for Business?
Even now, with the rise of various chatbots, messaging apps, and AI assistants, over 60%...
The Use of AI for Customer Experiences & Reducing Agent Friction
In a recent Dialpad study, almost 50% of companies with over $500M in revenue are...
Everything You Need To Know About a Dedicated Call Center in 2023
Having overcome the pandemic-incurred decline in the workforce, the global call center market is expected...
The Definitive Guide To Call Scripts & How To Use Them
Many industries use cold calling scripts to promote and offer their products and services to...

Phonexa’s Ping Post 2.0 delivers 376% ROI to Enterprise

Real-time call bidding and lead acquisitions that generate robust ROI. Download the e-book below to learn more.

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How To Ensure Unprecedented Call Quality For Your Business
With good old phone calls topping the ranks of customer support and sales channels, immaculate...
The Importance of IVR Technology for Call Centers
Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and process business calls.

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