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IVR

What Is Call Queuing? Unveiling the Secrets of Phone Queues
In the customer service landscape, there’s a profound truth that often gets overlooked: “Customers remember...
How The Right VoIP System Can Grow Your Pay-Per-Call Traffic
Phone calls are way more profitable than web leads, but it’s also true that acquiring...
How To Turn Phone Calls into Quality Leads With Phonexa
We’ve put together this comprehensive call tracking guide to share our knowledge and help you...
The Definitive Guide To Call Scripts & How To Use Them
Many industries use cold calling scripts to promote and offer their products and services to...

Phonexa’s Ping Post 2.0 delivers 376% ROI to Enterprise

Real-time call bidding and lead acquisitions that generate robust ROI. Download the e-book below to learn more.

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What Is a VoIP Phone Service? Everything You Need To Know in 2024
Voice over Internet Protocol (VoIP) gained popularity in the 1990s, and it is now one...
The Definitive Guide To Call Tracking: Metrics & Impact
We’ve put together this comprehensive call tracking guide to share our knowledge and practical tips...
Professional IVR Voice Recording: How It Works
Here are 5 reasons why professional voice recordings are essential for any business today.
The Importance of IVR Technology for Call Centers
Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and process business calls.
The Importance of Automating Business Communications
Manage the flow of internal and external information with compelling outreach tactics that engage target audiences and employees alike.
Phonexa Kicks Off Q2 with New Product Updates and Integrations
Phonexa is kicking off Q2 with integration updates around increased functionalities to its software for email marketing, interactive voice response, and leadgen.
How to Train Customer Care to Handle Angry Phone Calls
Wondering how to de-escalate an angry customer whose dissatisfaction has hit all-time highs? Here’s what you need to do when an irate caller’s emotions reign supreme.

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