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IVR

The History of Interactive Voice Response (IVR)
Did you know that the first IVR system looked and operated like a piano?
Common IVR Complaints
IVRs are becoming more and more widespread and it’s important to make sure you’ve designed yours with the consumer in mind.
IVRs: The Good, the Bad and the Ugly
Interactive Voice Response (IVR) systems aren’t going anywhere. They’re improving and becoming more valuable for companies and consumers.

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