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IVR

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Call Logic IVR
How to Train Customer Care to Handle Angry Phone Calls
Wondering how to de-escalate an angry customer whose dissatisfaction has hit all-time highs? Here’s what you need to do when an irate caller’s emotions reign supreme.

CASE STUDY

Calls By Brand Explains How Phonexa's Suite Helped Increase Lead Conversions by 20%

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IVR
Interactive Voice Response (IVR) Surveys Are Missing Ingredients To Marketing Mix
IVR systems and surveys can help you enhance caller experiences and boost customer satisfaction rates. Here’s how. 
IVR
Reshaping CX With IVR: How To Refine Call Flows And Engage Clients
Utilizing an IVR system helps enterprises manage numerous calls, refine customer journeys, and stay available at all times. We explore the importance of IVR surveys and why...
IVR
What Is an IVR and Why Does Your Business Need It?
This much is certain: not all IVRs are created equal.
IVR
Creating a High-Converting IVR Script
The IVR is a crucial aspect of the call experience. Here’s how you can optimize your IVR script for higher conversions.

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IVR Voice Recognition
Increasing Marketing ROI with Call Tracking and Analytics
Do your recent campaigns need an ROI boost? Check out these tips.
Call Tracking IVR
The Top Benefits of an Advanced Call Tracking Software
The ever-increasing milestones in technological advancement make call tracking an invaluable asset to have.
IVR Lead Management System
Integrating Call Tracking with Your CRM
Track and manage your web and call leads easier than ever before with the right integrations.
Accounting Analytics Call Logic Call Tracking IVR Lead Management System
Entice, Enable, and Enrich Your Customers
This is how you can establish a faithful following for your brand!
Call Tracking IVR
B2C Communication Strategies
Have you incorporated all of these strategies into your B2C marketing efforts?
IVR Voice Recognition
Interview with Contact.io Founder Jay Weintraub
We sat down with Jay Weintraub, Founder of Contact.io, for an interview about the industry!
IVR
The History of Interactive Voice Response (IVR)
Did you know that the first IVR system looked and operated like a piano?

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