Armen Karaoghlanian

Armen Karaoghlanian is the Chief Marketing Officer of Phonexa. He is a member of the CMO Council and has been featured on Complex, Fast Company, and Business Insider.

Call Log Software and Call Analytics

We’re analyzing the difference between a call log software and call analytics.

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The Modern Day Call Center

The Call Center of Today

What do you think of when you hear of a “call center?” We’re looking at the ways in which the call center has evolved in the past few years and decades.

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The Rise of Mobile Marketing

The Magic of Mobile Marketing

The dominance of mobile devices can no longer be ignored.

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How a Call Monitoring Software Can Help Your Reps

How a Call Monitoring Software Can Help Your Reps

If you are managing a call center, help is on its way!

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Connect with Click-to-Call

Is there anything more frustrating than not finding company’s contact information on their website? The process of connecting with a business should be easy and convenient.

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Mobile Marketing Strategies

Mobile Marketing Strategies

We’re reading our e-mails on our phones. We’re playing games, reading books, and passing the time with them. The smartphone is your one-stop resource, now more than ever.

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The Call is the New Click

The Call is the New Click

The numbers don’t lie, calls are bigger than clicks. The times are a-changin’ and there’s a new king in town.

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Common IVR Complaints

Common IVR Complaints

IVRs are becoming more and more widespread and it’s important to make sure you’ve designed yours with the consumer in mind.

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Top Ten Tips Managing Your Time

Top Ten Tips: Managing Your Time

We’re offering a top ten list of tips on how you can better manage your time.

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Confidence is Key

Confidence is Key

The secret to confidence is that it must come from within, but we’re offering some tips nonetheless.

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Ten Years of Twitter

Ten Years of Twitter

Twitter is useful, relevant, and a key part of how we communicate in the digital age.

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The Mobile Revolution

The Mobile Revolution

We can now do virtually anything we want with our phones. The smartphone revolution has changed our lives, for the better.

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