Armen Karaoghlanian

Armen Karaoghlanian is the Chief Marketing Officer of Phonexa. He is a member of the CMO Council and has been featured on Complex, Fast Company, and Business Insider.
IVR
What Is an IVR and Why Does Your Business Need It?
This much is certain: not all IVRs are created equal.
19 minute read
Email Marketing
6 Tricks That Will Boost Your Email Campaign Conversion Rate
Here are 6 strategies that will boost your email campaign conversion rate.
4 minute read
Call Tracking Voice Recognition
How to Increase Customer Retention Rates with Voice Response
What’s better than speaking directly with an agent? Getting your issues resolved immediately.
4 minute read
The Top 6 Upcoming Conferences of 2017
These upcoming conferences are on our radar. Which ones do you plan on attending?
4 minute read
Analytics
Opportunities for Mobile Marketing
We’ve designed an infographic that highlights just how big mobile has become!
3 minute read
Call Tracking
B2B Call Tracking: How It Helps
Calling Tracking has a direct impact on your business by providing you with key information.
6 minute read
Contact Center
Cloud Call Center Solutions
The cloud has become increasingly more popular, but what can it do for your call center?
3 minute read
What Makes for a Great Cloud Call Center Software?
The cloud call center software is evolving. Do you know all its features?
5 minute read
Contact Center
The Call Center of Today
What do you think of when you hear of a “call center?” We’re looking at the ways in which the call center has evolved in the past...
6 minute read
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