Armen Karaoghlanian is the Chief Marketing Officer of Phonexa. He is a member of the CMO Council and has been featured on Complex, Fast Company, and Business Insider.
What Is an IVR and Why Does Your Business Need It?
This much is certain: not all IVRs are created equal.14 minute read
6 Tricks That Will Boost Your Email Campaign Conversion Rate
Here are 6 strategies that will boost your email campaign conversion rate.2 minute read
How to Increase Customer Retention Rates with Voice Response
What’s better than speaking directly with an agent? Getting your issues resolved immediately.3 minute read
What Makes for a Great Cloud Call Center Software?
The cloud call center software is evolving. Do you know all its features?4 minute read
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