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All businesses compete for more airtime in their respective industries. The problem is that not all businesses equip themselves with the right marketing tools to help them succeed. One of those tools is an advanced call tracking software. Marketing technology like this is absolutely crucial to the growth of any competitive business. Here are 6 ways in which call tracking can contribute to your exponential growth:
- Real-Time Analytics: Receiving your campaign details in real time means that you can effect changes quickly and save campaigns that could otherwise be suffering. It’s important for managers and C-suite personnel to be kept in the loop at all times in order to assure a smooth and successful campaign execution each time. These up-to-the-minute reports will keep your business performing at tip-top shape, allowing it to rise to the top of the industry amidst other competitors.
- IVR System: The touch of personalization that comes with an IVR will separate your customer service experience from the rest of the competition, making your brand more memorable and consumer-friendly than any other brands on the market.
- Customer Demographics: Detailed customer demographics, such as first and last name, age range, residential location, purchase history and more can be automatically collected by the call tracking software, in conjunction with the IVR. Part of growing your business involves knowing more about your target audience because the more you know about their needs, the more pointed your campaigns will be.
- Call Details: In addition to the caller demographics, call tracking also gives you important call details to help you navigate your calls and optimize your campaigns in the most effective way. Campaign optimizations depend heavily on the data that you receive from your tracking software. Call tracking lists the statuses and results of your campaigns on a unified platform to make the analysis process more convenient for you and your other users.
- All-In-One Solution: Finally, not all call tracking software were created equal. For one, Phonexa’s call tracking is an all-in-one solution that was designed to unify the ROI attribution process, taking away the need for multiple expensive, fragmented systems to be set up. The cloud-based platform can be seamlessly integrated into your existing setup, allowing you to conduct business as usual while receiving better analytics and up-to-the-minute campaign reports.
Needless to say, call tracking can do a lot for your business – much more than meets the eye. Phonexa’s call tracking software was designed to grow with your business, no matter what your company size is right now. We’ve got the scalability and volume intake to help your business reach new heights. Simply start by scheduling a consultation.