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IVR
The History of Interactive Voice Response (IVR)
Did you know that the first IVR system looked and operated like a piano?

CASE STUDY

Calls By Brand Explains How Phonexa's Suite Helped Increase Lead Conversions by 20%

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Voice Recognition
The Science of Voice Recognition
The science of voice recognition is fascinating, even if science wasn’t your favorite subject in high school.
Call Tracking
B2B Call Tracking: How It Helps
Calling Tracking has a direct impact on your business by providing you with key information.
Contact Center
Cloud Call Center Solutions
The cloud has become increasingly more popular, but what can it do for your call center?
What Makes for a Great Cloud Call Center Software?
The cloud call center software is evolving. Do you know all its features?

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What is a Call Routing Software?
There are two important decisions you will make regarding your phone system and we’re helping you make the right decision!
Accounting
Call Accounting Software Features
We’re helping you understand call accounting softwares by focusing on some of its key features.
Voice Recognition
How Does Voice Recognition Work?
We speak with a computer when we call a business, but we think it’s time to ask, how does Voice Recognition really work?
Voice Recognition
Voice Recognition Software
Voice Recognition has created a boom in the field of voice recognition software.
Cloud PBX
What is Hosted PBX?
What is a Hosted PBX and is there such a thing as an un-hosted PBX?
Popular Verticals Using SMS Marketing
SMS has been a perfect communication tool for many industries. We prove so by examining five industries that are reaping the benefits of SMS marketing.
Speech-to-Text: VoicePLUS
VoicePLUS is comprised of two main features: voice recognition and speech-to-text. There is no need to waste time and transcribe your words. VoicePLUS does that for you.

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