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IVR
Professional IVR Voice Recording: How It Works
Here are 5 reasons why professional voice recordings are essential for any business today.

CASE STUDY

Calls By Brand Explains How Phonexa's Suite Helped Increase Lead Conversions by 20%

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Call Center Tools Call Logic Call Tracking Interactive Voice Response IVR
The Importance of IVR Technology for Call Centers
Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and process business calls.
Accounting Analytics Call Logic Call Tracking IVR Lead Management System
Entice, Enable, and Enrich Your Customers
This is how you can establish a faithful following for your brand!
IVR
Creating a High-Converting IVR Script
The IVR is a crucial aspect of the call experience. Here’s how you can optimize your IVR script for higher conversions.
Call Logic IVR
How to Train Customer Care to Handle Angry Phone Calls
Wondering how to de-escalate an angry customer whose dissatisfaction has hit all-time highs? Here’s what you need to do when an irate caller’s emotions reign supreme.

Phonexa’s Ping Post 2.0 delivers 376% ROI to Enterprise

Real-time call bidding and lead acquisitions that generate robust ROI. Download the e-book below to learn more.

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Call Tracking IVR
B2C Communication Strategies
Have you incorporated all of these strategies into your B2C marketing efforts?
Email Marketing IVR Lead Management System
Phonexa Kicks Off Q2 with New Product Updates and Integrations
Phonexa is kicking off Q2 with integration updates around increased functionalities to its software for email marketing, interactive voice response, and leadgen.
IVR
Common IVR Complaints
IVRs are becoming more and more widespread and it’s important to make sure you’ve designed yours with the consumer in mind.
IVR
IVRs: The Good, the Bad and the Ugly
Interactive Voice Response (IVR) systems aren’t going anywhere. They’re improving and becoming more valuable for companies and consumers.
IVR Voice Recognition
Increasing Marketing ROI with Call Tracking and Analytics
Do your recent campaigns need an ROI boost? Check out these tips.
Call Tracking IVR
The Top Benefits of an Advanced Call Tracking Software
The ever-increasing milestones in technological advancement make call tracking an invaluable asset to have.
IVR
Interactive Voice Response (IVR) Surveys Are Missing Ingredients To Marketing Mix
IVR systems and surveys can help you enhance caller experiences and boost customer satisfaction rates. Here’s how. 

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