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IVR

Phonexa Kicks Off Q2 with New Product Updates and Integrations
Phonexa is kicking off Q2 with integration updates around increased functionalities to its software for email marketing, interactive voice response, and leadgen.
How to Train Customer Care to Handle Angry Phone Calls
Wondering how to de-escalate an angry customer whose dissatisfaction has hit all-time highs? Here’s what you need to do when an irate caller’s emotions reign supreme.
Interactive Voice Response (IVR) Surveys Are Missing Ingredients To Marketing Mix
IVR systems and surveys can help you enhance caller experiences and boost customer satisfaction rates. Here’s how. 
Reshaping CX With IVR: How To Refine Call Flows And Engage Clients
Utilizing an IVR system helps enterprises manage numerous calls, refine customer journeys, and stay available at all times. We explore the importance of IVR surveys and why...

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Your Ultimate Guide to the Best IVR Software
This much is certain: not all IVRs are created equal.
Creating a High-Converting IVR Script
The IVR is a crucial aspect of the call experience. Here’s how you can optimize your IVR script for higher conversions.
Increasing Marketing ROI with Call Tracking and Analytics
Do your recent campaigns need an ROI boost? Check out these tips.
The Top Benefits of an Advanced Call Tracking Software
The ever-increasing milestones in technological advancement make call tracking an invaluable asset to have.
Integrating Call Tracking with Your CRM
Track and manage your web and call leads easier than ever before with the right integrations.
Entice, Enable, and Enrich Your Customers
This is how you can establish a faithful following for your brand!
B2C Communication Strategies
Have you incorporated all of these strategies into your B2C marketing efforts?

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